Remote operation program, method and terminal apparatus
AssigneeFujitsu Limited
InventorHajime Kamata
Life of this patent
Estimating the term…
Abstract
A remote-operated unit of a user terminal apparatus remote-operated through network from a remote terminal apparatus of a support staff sends image information of a changed portion to the remote terminal apparatus to display a business screen in an interlocked manner when a change is detected in the business screen displayed by a business processing unit with an image-information transmission unit. When an operation-information reception unit receives remote operation information of a mouse or keyboard from the remote terminal apparatus, a remote-operation prohibited region management unit refers to a remote-operation prohibited region table and prohibits remote operation if the remote operation information is within the operation prohibited region.
Claims14
A non-transitory computer-readable storage medium which stores a program for driving a computer of a terminal apparatus remote-operated through a network from a remote terminal apparatus which support the computer of a terminal apparatus to execute:
- an image information transmission step of sending image information of a changed portion to the remote terminal apparatus to display the screen is locked or not functional when a change is detected in the screen displayed by business processing;
- an operation information reception step of receiving remote operation information from the remote terminal apparatus;
- and
- an operation prohibited region management step of setting an operation prohibited region for the remote terminal apparatus on the business screen and for prohibiting operation by the remote terminal apparatus if the remote operation information received in the operation information reception step is within the operation prohibited region,
- wherein the operation prohibited region management step registers into a table the remote-operation prohibited region notified every time the business screen is switched and displayed by business processing, and
- discards the remote operation information if the remote operation information received in the operation information reception step is within the remote-operation prohibited region registered in the table, or executes processing based on the remote operation information if the remote operation information is outside of the remote-operation prohibited region,
- wherein the operation prohibited region management step preliminarily registers a screen identifier being able to identify at least a business screen,
- and the remote-operation prohibited region into a table for each business screen displayed by the business processing, and reads out the remote-operation prohibited region of a corresponding business screen from the table with the screen identifier notified every time the business screen is switched and displayed by business processing to discard the remote operation information if the remote operation information received in the operation information reception step is within the remote-operation prohibited region, or to execute processing based on the remote operation information if the remote operation information is outside of the remote- operation prohibited region.
A remote operation method of a terminal apparatus remote-operated through network from a remote terminal apparatus which support the computer of a terminal apparatus, wherein a computer of the terminal apparatus is forced to execute:
- an image information transmission step of sending image information of a changed portion to the remote terminal apparatus to display the screen is locked or not functional when a change is detected in the screen displayed by business processing;
- an operation information reception step of receiving remote operation information from the remote terminal apparatus;
- and
- an operation prohibited region management step of setting a remote-operation prohibited region for the remote terminal apparatus on the business screen and for prohibiting operation by the remote terminal apparatus if the remote operation information received in the operation information reception step is within the remote-operation prohibited region,
- wherein the operation prohibited region management step registers into a table the remote-operation prohibited region notified every time the business screen is switched and displayed by business processing, and
- discards the remote operation information if the remote operation information received in the operation information reception step is within the remote-operation prohibited region registered in the table, or executes processing based on the remote operation information if the remote operation information is outside of the remote-operation prohibited region:,
- wherein the operation prohibited region management step preliminarily registers a screen identifier being able to identify at least a business screen, and the remote-operation prohibited region into a table for each business screen displayed by the business processing, and
- reads out the remote-operation prohibited region of a corresponding business screen from the table with the screen identifier notified every time the business screen is switched and displayed by business processing to discard the remote operation information if the remote operation information received in the operation information reception step is within the remote- operation prohibited region, or to execute processing based on the remote operation information if the remote operation information is outside of the remote-operation prohibited region.
Dependencies are inferred from the claim text.