System and method for providing framework for business process improvement

A system for developing a process roadmap for at least one business system comprising at least one business process, comprising:

• a computer with at least one processor;
• computer-executable instructions stored on tangible machine readable storage media causing the at least one processor to implement at least one business process module comprising a plurality of sub processes;
• computer-executable instructions stored on tangible machine readable storage media causing the at least one processor to implement an information source module operable for determining business goals and key process metrics for the at least one business process module;
• computer-executable instructions stored on tangible machine readable storage media causing the at least one processor to implement an identification module operable for measuring process maturity levels of the at least one business process, wherein the measured process maturity levels comprise a visibility maturity level that at least indicates the extent that information is ascertainable from at least one system of the at least one business process;
• computer-executable instructions stored on tangible machine readable storage media causing the at least one processor to implement a decision module operable for identifying well defined business process improvement initiatives based on the measured process maturity levels that comprise the visibility maturity level, wherein the business process improvement initiatives comprise activities determined to minimize cost and maximize benefit for the at least one business process;
• and
• computer-executable instructions stored on tangible machine readable storage media causing the at least one processor to implement a process connector module operable for linking the at least one business process to at least one of the business goals and key process metrics, the process maturity levels and the business process improvement initiatives to develop the process roadmap for the at least one business system;
• wherein measuring the visibility maturity level comprises evaluating data availability, ease of access, security, ease of maintenance, reliability, and real time availability of data of the at least one system of the at least one business process.

A computer storage device tangibly embodying a plurality of computer-executable instructions, the plurality of computer-executable instructions causing a computer to perform a method for developing a process roadmap for at least one business system, the method comprising:

• identifying at least one business process including a plurality of sub-processes;
• determining business goals and key process metrics for the at least one business process using an information source module;
• measuring process maturity levels of the at least one business process using an identification module, wherein the measured process maturity levels comprise a visibility maturity level that at least indicates the extent that information is ascertainable from at least one system of the at least one business process;
• identifying well defined business process improvement initiatives based on the measured process maturity levels that comprise the visibility maturity level using a decision module, wherein the business process improvement initiatives comprise activities determined to minimize cost and maximize benefit for the at least one business process;
• and
• linking the at least one business process to at least one of the business goals and key process metrics, the process maturity levels and the business process improvement initiatives to develop the process roadmap for the at least one business system;
• wherein measuring the visibility maturity level comprises:
• evaluating data availability of the at least one system of the at least one business process;
• evaluating ease of access of the at least one system of the at least one business process;
• evaluating security of the at least one system of the at least one business process;
• evaluating ease of maintenance of the at least one system of the at least one business process;
• evaluating reliability of the at least one system of the at least one business process;
• and
• evaluating real time availability of data of the at least one system of the at least one business process.