Interaction history applied to structured voice interaction system
AssigneeThe Invention Science Fund I, LLC
InventorsJohn D. Rinaldo, Jr., Mark A. Malamud, Royce A. Levien, Edward K. Y. Jung, Alexander J. Cohen, Robert W. Lord
Life of this patent
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Abstract
A telephone includes logic to enable the telephone and a structured voice interaction system to exchange navigation information and commands via a data channel connection between the telephone and the structured voice interaction system, the navigation information coordinated with voice prompts and one or more navigation commands exchanged via a voice channel connection. The telephone stores representations of one or more navigation commands provided from the telephone to the structured voice interaction system.
Claims16
A method comprising:
- establishing a voice channel connection with a structured voice interaction system including a plurality of hierarchically arranged options;
- establishing a data channel connection with the structured voice interaction system;
- receiving over the voice channel connection one option of the hierarchically arranged options;
- receiving over the data channel connection the one option of the hierarchically arranged options and at least one other option of a different level of the hierarchically arranged options;
- displaying the one option of the hierarchically arranged options and the at least one other option of a different level of the hierarchically arranged options concurrently with audible output of the one option of the hierarchically arranged options;
- and
- displaying supplemental geographic map information not referenced in the one option of the hierarchically arranged options.
Dependencies are inferred from the claim text.