Software error report analysis

A system for analyzing error report information, the system comprising:

• a processing unit, wherein said processing unit executes computer-executable instructions;
• a memory unit coupled to said processing unit, wherein said memory unit store software programs;
• a plurality of communication connections coupled to said processing unit, wherein said communication connections facilitate interaction with users and other computing systems;
• and
• a storage unit for storing error report information coupled to said processing unit, wherein said system is configured to:
• receive a plurality of error reports;
• categorize said error reports into a plurality of buckets, wherein said buckets are groups of similar error data reports based on similar types of code defects;
• cross reference said buckets to determine a plurality of similar buckets based on a plurality of similar bucket characteristics selected from the group of:
• buckets with a same function responsible for failure, buckets which vary only by an exception code, buckets with only different application versions, buckets which vary only on module version, and buckets with a close offset while other parameters are constant;
• and
• generate a group of error reports, wherein said group is based on substantially similar data contained in said error reports.

A non-transitory computer-readable storage medium having computer-executable instructions for performing steps comprising:

• receiving a plurality of error report data generated from software bugs;
• grouping error reports into a selection of buckets based on types of code defects;
• displaying a plurality of buckets substantially similar to a selected bucket by cross referencing buckets to determine similar buckets based on a plurality of similar bucket characteristics selected from the group of:
• buckets with a same function responsible for failure, buckets which vary only by an exception code, buckets with only different application versions, buckets which vary only on module version, and buckets with a close offset while other parameters are constant;
• receiving a selection of an error report;
• and
• displaying substantially similar error data reports to a selected error report by cross referencing similar error data reports.