Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment

A machine readable storage having stored thereon a computer program for simulating a dynamic run-time user interaction with a voice application, said computer program comprising a routine set of instructions which when executed by a machine cause the machine to perform the steps of:

• loading a user simulation script programmed to specify simulated voice interactions with the voice application;
• deriving from the voice application a nominal output;
• generating a simulated output for the voice application corresponding to the nominal output;
• generating a first simulated input for the voice application corresponding to a first pre-determined user input to the voice application, if the nominal output satisfies a first condition;
• and
• generating a second simulated input for the voice application corresponding to a second pre-determined user input to the voice application, if the nominal output satisfies a second condition different from the first condition.

A simulation tool for simulating a dynamic run-time user interaction with a voice application running on an application server, said tool being configured to load a user simulation script programmed to specify simulated voice interactions with the voice application, and to:

• (i) process the voice application to derive a nominal output of the voice application;
• (ii) process the user simulation script to generate a simulated output for the voice application corresponding to the nominal output;
• (iii) process the user simulation script to generate a first simulated input for the voice application corresponding to a first pre-determined user input to the voice application, if the nominal output satisfies a first condition;
• and (iv) process the user simulation script to generate a second simulated input for the voice application corresponding to a second predetermined user input to the voice application, if the nominal output satisfies a second condition different from the first condition.