Service processing system, service processing method and service processing device

A service processing device in a service processing system providing a service of performing a predetermined series of processes on document data through cooperation among the processes over a network comprising:

• an acquisition unit that acquires document data on a page basis;
• a decoder that decodes the acquired document data on a page basis;
• a controller that determines whether an acquisition error indicating failure in acquiring the document data occurs and whether a decode error indicating failure in decoding the acquired document data occurs, and executes a recovery process to eliminate the acquisition error when the acquisition error occurs and the decode error when the decode error occurs;
• a rule management unit that dynamically creates and modifies rules relating to errors occurring in processing tasks for the predetermined series of processes on document data, the rules being dynamically created based upon capturing destinations, processing methods, and distribution destinations for the service processing system;
• and
• a recovery unit that performs recovery processing on the document data based upon the particular rule managed by the rule management unit,
• wherein, in the recovery process, the controller requests to resend a page of the document data in which the acquisition error occurs and controls reexecution of a decoding process of a page of the document data in which the decode error occurs.

A service processing method of providing a service of performing a predetermined series of processes on document data through cooperation among the processes over a network, comprising:

• acquiring document data on a page basis;
• decoding the acquired document data on a page basis;
• determining whether an acquisition error indicating failure in acquiring the document data occurs and whether a decode error indicating failure in decoding the acquired document data occurs;
• executing a recovery process to eliminate the acquisition error when the acquisition error occurs and the decode error when the decode error occurs;
• dynamically creating and modifying rules relating to errors occurring in processing tasks for the predetermined series of processes on document data, the rules being dynamically created based upon capturing destinations, processing methods, and distribution destinations for the service processing method;
• and
• performing recovery processing on the document data based upon the rules relating to processing tasks for the predetermined series of processes on document data,
• wherein, in the recovery process, resending a page of the document data in which the acquisition error occurs is requested and reexecution of a decoding process of a page of the document data in which the decode error occurs is performed, occurs.