Method and system for determining gender and targeting advertising in a telephone system

A method for operating a directory assistance system adapted to target message content to a caller, the method comprising:

• receiving a phone call from an incoming caller, the call being provided through at least a telecommunication network;
• receiving a voice based request for information associated with directory assistance from the caller through at least the telecommunication network;
• processing at least a portion of the voice based request to provide one or more elements of waveform characteristics associated with the voice based request using a first computer process;
• associating the one or more elements associated with the voice based request to one or more categories of human entities using a second computer process;
• identifying the one or more categories of the human entities to predict a gender of the caller using a third computer process;
• determining one or more advertisements associated with the identified one or more categories;
• and
• providing an advertisement, among said one or more advertisements to the caller, wherein the advertisement is selected in part based on a match between the gender of the caller and a gender selection preference,
• wherein the selection of said one advertisement is selected in part based on an expected value calculation, the expected value calculation being an expected value to be received by said system by playing said selected advertisement among said one or more determined advertisements.

A method for operating a directory assistance process adapted to provide a targeted message to incoming callers totally or substantially free of one or more 411-type directory assistance calling charges, the method comprising:

• receiving a phone call from an incoming caller, the call being provided through at least a telecommunication network;
• receiving a voice based request for information associated with directory assistance from the caller through at least the telecommunication network;
• determining phone number information in response to the request through one or more first databases, the phone number information being associated with the information associated with directory assistance;
• identifying a phone number associated with the incoming caller using a caller identification process;
• processing at least a portion of the voice based request to provide one or more elements of waveform characteristics associated with the voice based request using a first computer process;
• predicting a gender of the caller using a second computer process;
• querying at least one of the one or more databases to ascertain a match between the phone number associated with the incoming caller from the caller identification process, the gender of the caller, and at least one of a plurality of identifiers in the at least one database, the at least one of the plurality of identifiers being related to at least one associated message;
• determining at least one advertisement, among a plurality of available advertisements, having a determined value, associated with the at least one of the plurality of identifiers based upon at least the phone number identified using the caller identification process, wherein the selection of said one advertisement is selected in part based on an expected value calculation, the expected value calculation being an expected value to be received by said system by playing said selected advertisement among said one or more determined advertisements;
• transmitting the determined advertisement from the at least one database to the incoming caller through at least the telecommunication network;
• and
• transmitting the phone number information to the incoming caller through at least the telecommunication network while the incoming call is totally or substantially free from one or more 411-type directory assistance charges, the one or more directory assistance charges being offset at least in part by the determined value of the at least one advertisement.

A system for facilitating communications, the system comprising:

• a memory;
• and
• a processor coupled to the memory and adapted to:
• connect a call from a caller to a call processing entity,
• receive voice information from the caller during a time period associated with the call,
• process the voice information to provide one or more elements of waveform characteristics associated with the voice information using a first computer process,
• associate the one or more elements associated with the voice information to one or more categories of human entities using a second computer process,
• identify the one or more categories of the human entities to predict a gender of the caller using a third computer process,
• determine one or more advertisements associated with the identified one or more categories, the at least one message stored in the memory, and
• provide an advertisement, among said one or more advertisements, to the caller, wherein the advertisement is selected in part based on a match between the gender of the caller and a gender selection preference,
• wherein the selection of said one advertisement is selected in part based on an expected value calculation, the expected value calculation being an expected value to be received by said system by playing said selected advertisement among said one or more determined advertisements.

A computer program product stored on a computer-readable storage medium for facilitating communications, the computer program product comprising:

• code for connecting a call from a caller to a call processing entity;
• code for receiving voice information from the caller during a time period associated with the call;
• code for processing the voice information to provide one or more elements of waveform characteristics associated with the voice information using a first computer process;
• code for associating the one or more elements associated with the voice information to one or more categories of human entities using a second computer process;
• code for identifying the one or more categories of the human entities to predict a gender of the caller using a third computer process;
• code for determining one or more advertisements associated with the identified one or more categories;
• and
• code for providing an advertisement, among said one or more advertisements to the caller, wherein the advertisement is selected in part based on a match between the gender of the caller and a gender selection preference,
• wherein the selection of said one advertisement is selected in part based on an expected value calculation, the expected value calculation being an expected value to be received by said system by playing said selected advertisement among said one or more determined advertisements.

A method of using a communications handset to receive directory assistance information and message content targeted to a caller, the method comprising:

• placing a phone call from the communications handset, the phone call being placed by the caller through at least a telecommunication network;
• making a voice based request for information associated with directory assistance, the voice based request being made by the caller, wherein:
• at least a portion of the voice based request is processed to provide one or more elements of waveform characteristics associated with the voice based request using a first computer process,
• the one or more elements are associated with the voice based request and one or more categories of human entities using a second computer process, and
• the one or more categories of the human entities are identified to predict a gender of the caller using a third computer process;
• and
• providing an advertisement targeted to a caller, wherein the advertisement is determined by an association between the advertisement and the identified one or more categories and wherein the selection of said one advertisement is selected in part based on an expected value calculation, the expected value calculation being an expected value to be received by said system by playing said selected advertisement among said one or more determined advertisements.