Method and system for an enhanced portal for services suppliers
AssigneeRearden Commerce, Inc.
InventorsSean Handel, Shantanu Patwardhan, Satnam Alag, Mark Orttung
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Abstract
A system and method for providing an enhanced, automated qualifying process that can do an automated or partially automated evaluation of new supplier and provide different levels of certification as a result. In another embodiment, the system and method can supply a collaboration toolkit for the supplier to interact in an automated way with the service supplier and its customers. Furthermore, in another embodiment, the support functions in the portal may be used to simplify or automate interactions, in particular with small, independent contractors that do not have a large in-house Information Technology department.
Claims21
A computer implemented method comprising:
- providing, via a network connection, a customer access to a set of service providers offered through an Internet-based portal;
- receiving a request by the customer for the portal to send an invitation to a new service provider to join the set of service providers offered by the portal;
- sending an electronic invitation from the portal to the new service provider and inviting the new service provider to submit a request to join the set of service providers provided by the portal;
- receiving by the portal the request from the new service provider to join the set of service providers and performing an evaluation of the new service provider that determines a level of access that is granted to the new service provider to offer services to customers via the portal;
- and
- executing a rule set by the new service provider to accept a first type of service request automatically and to accept a second type of service request only after receipt of a communication from the new service provider manually indicating acceptance.
A machine-readable medium including a set of instructions which when executed by a machine perform a method comprising:
- providing, via a network connection, a customer access to a set of service providers offered through an Internet-based portal;
- receiving a request by the customer for the portal to send an invitation to a new service provider to join the set of service providers offered by the portal;
- sending an electronic invitation from the portal to the new service provider and inviting the new service provider to submit a request to join the set of service providers provided by the portal;
- receiving by the portal the request from the new service provider to join the set of service providers and performing an evaluation of the new service provider that determines a level of access that is granted to the new service provider to offer services to customers via the portal;
- and
- executing a rule set by the new service provider to accept a first type of service request automatically and to accept a second type of service request only after receipt of a communication from the new service provider manually indicating acceptance.
A computer system comprising:
- at least one server;
- and
- a memory unit coupled to the server having stored therein a set of instructions which when executed by the server perform a method comprising:
- providing, via a network connection, a customer access to a set of service providers offered through an Internet-based portal;
- receiving a request by the customer for the portal to send an invitation to a new service provider to join the set of service providers offered by the portal;
- sending an electronic invitation from the portal to the new service provider and inviting the new service provider to submit a request to join the set of service providers provided by the portal;
- receiving by the portal the request from the new service provider to join the set of service providers and performing an evaluation of the new service provider that determines a level of access that is granted to the new service provider to offer services to customers via the portal;
- and
- executing a rule set by the new service provider to accept a first type of service request automatically and to accept a second type of service request only after receipt of a communication from the new service provider manually indicating acceptance.
Dependencies are inferred from the claim text.