Method for remotely associating a communications device with a computer
AssigneeBritish Telecommunications plc
InventorLaurence J Booton
Life of this patent
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Abstract
A Computer Telephony Integration environment has reduced risk of inadvertent or fraudulent registration of the association of a user's computer terminal with the wrong telephone, i.e. one other than the telephone adjacent to the computer terminal or the user's mobile telephone, a host computer instructs the user via a screen display to call a particular extension of a CTI-enabled communications switching system.
Claims24
A method of associating a computer terminal of a user with a communications device operable by the user within a distributed computer system comprising communications switching apparatus and call control apparatus, the method comprising performing the following:
- generating an identifier for a communications line end-point,
- communicating the identifier to the communications device via the computer terminal;
- initiating a communication with the communications line end-point by said communications device sending a request to said communications switching apparatus for connection to the identifier for said communications line end-point;
- and
- when the request for connection to the communications line end-point generated by the communications device is received by said communications switching apparatus within said computer system, said call control apparatus recording an identifier for the communications device;
- and
- checking if said device identifier has already been associated with at least one other identifier for a communications line end-point previously communicated to the computer terminal, and in the event of a match, associating the communications device of the user with the computer terminal of the user.
A method as claimed in 5, wherein the computer terminal communicates the identifier by displaying it to the user.
Dependencies are inferred from the claim text.