System and method for analyzing and coordinating Service-Level-Agreements (SLA) for Application-Service-Providers (ASP)

A method for enabling at least one Application Service Provider to manage a Service Level Agreement, comprising the following steps:

• i. setting up at least one production computer for executing data processing jobs;
• ii. setting up at least one computer console for extracting job performance data from said production computer;
• iii. setting up at least one production server, connected to said computer console, for storing said job performance data;
• iv. setting up at least one maintenance workstation for loading data pertaining to SLA's on said production server;
• v. setting up at least one client workstation for automating SLA monitoring and displaying actual performance of said data processing jobs, said SLA performance of jobs, problems, and impacts to downstream jobs to a user;
• and
• vi. setting up a local area network (LAN) for connecting said maintenance workstation and said client workstation to said production server.