System and method for flexibly managing heterogeneous message delivery

A system for flexibly managing heterogeneous message delivery, comprising:

• a queue to temporarily stage a message comprising an identifier and content in intermediate format pending delivery through type-specific message interfaces;
• and
• a shadowbox framework to manage the delivery of the message to a recipient with the message cast into one of a plurality of message types, comprising:
• a conversion module to format the identifier and structure the content of the message from the intermediate format into one such message type for the recipient;
• a message aggregator to send the message to the recipient via the message interface corresponding to the selected message type;
• a tracking module to track the delivery of the message by monitoring an acknowledgement of a receipt of the message by the recipient;
• and
• a handling module to select an alternate message type available upon non-acknowledgment of message receipt.