Internationally accessible communications
AssigneeSprint Communications Company L.P.
InventorWarren B. Cope
Life of this patent
Estimating the term…
Abstract
A communication system that is configured to communicate with more than one call manager systems, the communication system comprising a routing system configured to receive signaling for a call wherein the signaling indicates a called number including an international country code, and process the international country code to transfer a first query including the international country code, and the communication system further comprising a call processing system configured to receive the first query, process the international country code to select one of the call manager systems from the more than one call manager systems, transfer a second query to the one call manager system, and process a response from the one call manager system to transfer a routing instruction for the call to the routing system.
Claims10
A method of operating a communication system comprising a routing system and a call processing system that is configured to communicate with more than one call manager systems, the method comprising:
- in the routing system, receiving signaling for a call wherein the signaling indicates a called number including an international country code;
- processing the international country code to transfer a first query including the international country code from the routing system to the call processing system;
- in the call processing system, processing the international country code to select one of the call manager systems from the more than one call manager systems, wherein the more than one call manager systems are located at more than one call centers respectively;
- transferring a second query to the one call manager system;
- receiving a response from the one call manager system;
- and
- processing the response to transfer a routing instruction for the call.
A communication system that is configured to communicate with more than one call manager systems, the communication system comprising:
- a routing system configured to receive signaling for a call wherein the signaling indicates a called number including an international country code, and process the international country code to transfer a first query including the international country code;
- and
- a call processing system configured to receive the first query, process the international country code to select one of the call manager systems from the more than one call manager systems, wherein the more than one call manager systems are located at more than one call centers respectively, transfer a second query to the one call manager system, and process a response from the one call manager system to transfer a routing instruction for the call to the routing system.
A computer storage system with machine-readable processing instructions stored thereon for operating a call processing system wherein the processing instructions, when executed by the call processing system, direct the call processing system to receive a first query indicating a called number including an international country code, transfer a second query to one of more than one call manager systems, receive a response from the one call manager system, and transfer a routing instruction, wherein the processing instructions further direct the call processing system to:
- process the international country code to select the one call manager system from the more than one call manager systems, wherein the more than one call manager systems are located at more than one call centers respectively, and process the response to generate the routing instruction.
Dependencies are inferred from the claim text.