Worklist integration of logical and physical tasks

A system to manage work flow, the system comprising:

• a plurality of computing source systems to provision a telecommunications service order, each respective computing source system maintaining a worklist that includes a task generated in association with the service order and a generated task associated with another service order;
• a processing device comprising:
• a worklist manager to integrate the task from the worklist of each respective computing source system into a merged worklist, the worklist manager to track and manage timing of tasks associated with the service order in the merged worklist in a prioritized sequence to be completed on a work-when-ready basis;
• a clock to track the timing of the tasks in the merged worklist;
• a computer-readable storage medium to store the merged worklist, the merged worklist of the storage medium being updated by the worklist manager in response to a change in status of any task in a worklist of a respective computing source system;
• and
• an exception handler to detect errors occurring in completion of the tasks by the plurality of computing source systems in provisioning the service order, to generate new tasks to correct the detected errors, and to integrate the new tasks into proper positions of the prioritized sequence in the merged worklist to facilitate completion of the tasks in the prioritized sequence according to the work-when-ready basis, wherein the worklist manager is further to generate a warning in the merged worklist when a new task in the prioritized sequence is not completed based on its status upon expiration of a predetermined period of time tracked by the worklist manager from the generation of the new task by the exception handler.