User guidance system, mobile communication terminal, and user guidance method

A mobile communication terminal comprising:

• communication history receiving means for receiving communication history information being history information of communication in a communication network;
• traffic information generating means for receiving from a base station in the communication network, resource state information indicating a usage state of resources of the base station and for generating communication traffic information about a communication traffic at the base station, using the resource state information and the communication history information;
• dissatisfaction calculating means for calculating a dissatisfaction with a recommended action being an action recommended to a user, based on the communication history information received by the communication history receiving means and the communication traffic information generated by the traffic information generating means;
• recommended action extracting means for, based on dissatisfactions with a plurality of recommended actions calculated by the dissatisfaction calculating means, extracting a recommended action for the user to be notified of, out of the plurality of recommended actions;
• and
• outputting means for outputting the recommended action extracted by the recommended action extracting means.

A user guidance method comprising:

• a communication history receiving step wherein communication history receiving means receives communication history information being history information of communication in a communication network;
• a traffic information generating step wherein traffic information generating means receives from a base station in the communication network, resource state information indicating a usage state of resources of the base station and generates communication traffic information about a communication traffic at the base station, using the resource state information and the communication history information;
• a dissatisfaction calculating step wherein dissatisfaction calculating means calculates a dissatisfaction with a recommended action being an action recommended to a user, based on the communication history information received by the communication history receiving means and the communication traffic information generated by the traffic information generating means;
• and
• a recommended action extracting step wherein, based on dissatisfactions with a plurality of recommended actions calculated by the dissatisfaction calculating means, recommended action extracting means extracts a recommended action for the user to be notified of, out of the plurality of recommended actions.