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US 7,676,026 B1Granted
Desktop telephony system
AssigneeBaxTech Asia Pte Ltd
InventorJohn Francis Baxter, Jr.
Life of this patent
Estimating the term…
Abstract
A telephony system providing automated authentication, adaptive navigation, full voice dictation and outbound calling.
Claims4
A computer system adapted to customize telephony applications to individual users comprising:
- a processor;
- and
- a memory including software instructions that cause the computer system to:
- accept a first user-initiated voice command,
- interpret the first voice command by speech recognition,
- compare the interpreted command against an array of predetermined options,
- queue the interpreted command, responsive to no match existing between the interpreted command and the predetermined options,
- accept a second user-initiated voice command,
- present the user with an array of available options,
- interpret the second voice command by speech recognition,
- match the second voice command with an individual predetermined option, and
- associate the first user initiated voice command with the second user initiated voice command, whereby the first user-initiated voice command is automatically equated to the matched second voice command in future procedures,
- whereby the computer customizes telephony applications to individual users.
10 more elements
A computer program product that enables a computer to customize telephony applications to individual users, comprising:
- software instructions enabling the computer to perform predetermined operations;
- and
- a computer readable medium bearing software instructions;
- the predetermined operations including:
- accepting a first user-initiated voice command,
- interpreting the first voice command by speech recognition,
- comparing the interpreted command against an array of predetermined options,
- queuing the interpreted command, responsive to no match existing between the interpreted command and the predetermined options,
- accepting a second user-initiated voice command,
- presenting the user with an array of available options,
- interpreting the second voice command by speech recognition,
- matching the second voice command with an individual predetermined option, and
- associating the first user initiated voice command with the second user initiated voice command, whereby the first user-initiated voice command is automatically equated to the matched second voice command in future procedures,
- whereby the computer customizes telephony applications to individual users.
11 more elements
Dependencies are inferred from the claim text.