RFID active/passive tag identifying failed sub-CRU and location within higher level CRU

A computer program product comprising a computer storage medium having a computer readable program stored therein, wherein the computer readable program, when executed on a computing device, causes the computing device to:

• scan at least one radio frequency identifier within the customer replaceable unit for failure information using a radio frequency identifier reader device;
• receive the failure information from the at least one radio frequency identifier;
• identify a failed customer replaceable unit or customer replaceable sub-unit based on the failure information;
• present an identification of the failed customer replaceable unit or customer replaceable sub-unit to an operator;
• request from a server other information associated with the failed customer replaceable unit or customer replaceable sub-unit;
• receive the requested other information from the server;
• and
• present the other information associated with the failed customer replaceable unit or customer replaceable sub-unit to the operator.

A method for identifying a failed customer replaceable unit, the method comprising:

• scanning at least one radio frequency identifier within the customer replaceable unit for failure information using a radio frequency identifier reader device;
• receiving the failure information from the at least one radio frequency identifier;
• identifying a failed customer replaceable unit or customer replaceable sub-unit based on the failure information;
• presenting an identification of the failed customer replaceable unit or customer replaceable sub-unit to an operator;
• receiving a physical location of the failed customer replaceable unit or customer replaceable sub-unit, within one of a data processing system or the failed customer replaceable unit, from the at least one radio frequency identifier;
• and
• presenting the physical location of the failed customer replaceable unit or customer replaceable sub-unit to the operator, wherein presenting a location of the failed customer replaceable unit or customer replaceable sub-unit comprises displaying a map of the layout of the customer replaceable unit.

A method for identifying a failed customer replaceable unit, the method comprising:

• scanning at least one radio frequency identifier within the customer replaceable unit for failure information using a radio frequency identifier reader device;
• receiving the failure information from the at least one radio frequency identifier;
• identifying a failed customer replaceable unit or customer replaceable sub-unit based on the failure information;
• presenting an identification of the failed customer replaceable unit or customer replaceable sub-unit to an operator;
• receiving a physical location of the failed customer replaceable unit or customer replaceable sub-unit, within one of a data processing system or the failed customer replaceable unit, from the at least one radio frequency identifier;
• presenting the physical location of the failed customer replaceable unit or customer replaceable sub-unit to the operator;
• requesting from a server other information associated with the failed customer replaceable unit or customer replaceable sub-unit;
• receiving the requested other information from the server;
• and
• presenting the other information associated with the failed customer replaceable unit or customer replaceable sub-unit to the operator.

A method for providing a failed customer replaceable unit information service, the method comprising:

• receiving a request from a radio frequency identifier reading device for information associated with a failed customer replaceable unit or customer replaceable sub-unit;
• retrieving the requested information from a database;
• and
• returning the retrieved information associated with the failed customer replaceable unit or customer replaceable sub-unit to the requesting radio frequency identifier reading device, wherein the information associated with the failed customer replaceable unit or customer replaceable sub-unit comprises instructions for removing a failed customer replaceable sub-unit.