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AssigneeMicrosoft Corporation
InventorsAaron R. Birnbaum, Richard L. Wright, III, Paul A. Just, Jared W. Wilson
Estimating the term…
Automated client recovery and service ticketing may be provided. Client computers in a lab environment that become disconnected from a client management system may be recovered using an automated client recovery. Computers in a computer lab may be monitored to determine if a computer becomes disconnected from the client management system. If a computer is unresponsive with the client management system, an automated client recovery and service ticketing script is implemented to recover the unresponsive computer. If solutions within in the automated client recovery and service ticketing script do not recover the unresponsive computer, a service call request is automatically generated for the computer for subsequent examination by a lab engineer.
A method for automated client recovery and service ticketing, the method comprising:
A system for automated client recovery and service ticketing, the system comprising:
A computer-readable storage medium comprising a computer data storage device which stores a set of instructions which when executed performs a method for automated client recovery and service ticketing, the method executed by the set of instructions comprising:
Dependencies are inferred from the claim text.