System and method of calculating a projected service cost assessment

A system comprising:

• a processor;
• a data bus coupled to said processor;
• and
• a computer-usable medium embodying computer code, said computer-usable medium being coupled to said data bus, said computer program code comprising instructions executable by said processor and configured for:
• computing a serviceability assessment;
• calculating a preventative maintenance assessment;
• and
• in response to said computing and said calculating, computing a projected service cost assessment;
• selecting a system part among a plurality of system parts to be assessed;
• applying a selected set of criteria to said selected system part;
• classifying said selected system part as a customer replaceable unit (CRU) or a non-customer replaceable unit (Non-CRU);
• and
• in response to classifying said selected system part as a CRU, determining if said selected system part is a first or second tier CRU.

A computer-usable medium embodying computer program code, said computer program code comprising computer executable instructions configured for:

• computing a serviceability assessment;
• calculating a preventative maintenance assessment;
• in response to said computing and said calculating, computing a projected service cost assessment;
• selecting a system part among a plurality of system parts to be assessed;
• applying a selected set of criteria to said selected system part;
• classifying said selected system part as a customer replaceable unit (CRU) or a non-customer replaceable unit (Non-CRU);
• and
• in response to classifying said selected system part as a CRU, determining if said selected system part is a first or second tier CRU.