In a system for managing voice and data communications for a plurality of users, wherein the system is coupled to at least one wide area telecommunications network, wherein the system includes at least a processor and data storage resources, a method comprising the steps of:
- communicating computer data between the system and one of a plurality of computers coupled to the system over one or more packet buses;
- communicating voice data between the system and one of a plurality of telephone devices coupled to the system;
- coupling the voice data to a TDM bus in the system, and coupling the voice data and/or the computer data from the TDM bus to a digital transmission link of the telecommunications network under control of the processor;
- coupling video and audio data between the system and a video conferencing unit coupled to the system;
- coupling the video and audio data to the TDM bus under control of the processor;
- coupling the video and audio data from the TDM bus to the digital transmission link of the telecommunications network under control of the processor;
- wherein a video conference participant participates in a video conference with the video conferencing unit over the digital transmission link, while concurrently a user participates in a telephone call with one of the telephone devices over the digital transmission link, wherein voice communications of the telephone call that stay in a circuit-switched form are provided via the TDM bus.