Monitoring a demand forecasting process

A computer-readable medium storing computer-readable instructions that, when executed by a computer, cause the computer to perform operations comprising:

• computing a respective measure of demand forecast error variability for each of multiple periods of a selected time frame;
• for each of the periods, computing a respective indicator of forecast bias based on forecast error consistency over ones of the periods prior to the respective period, wherein the computing of the forecast bias indicator at each respective period comprises computing a count of consecutive positive forecast errors after a most recent negative forecast error and computing a count of consecutive negative forecast errors after a most recent negative forecast error over ones of the periods prior to the respective period;
• determining information characterizing the demand forecasting process based at least in part on the demand forecast error variability measures and the forecast bias indicators;
• and
• presenting the information on a display.

A computer-implemented method of monitoring a demand forecasting process, comprising:

• calculating a respective value of a demand forecast error variability metric for each of multiple periods of a selected time frame, wherein the calculating comprises for each of the periods calculating the respective value of the demand forecast error variability from a respective forecasted demand value and a respective actual demand value;
• for each of the periods, ascertaining a respective indicator of forecast bias based on forecast error consistency over ones of the periods prior to the respective period;
• determining information characterizing the demand forecasting process based at least in part on the demand forecast error variability metric values and the forecast bias indicators;
• and
• presenting the information on a display, wherein a computer performs the computing of the measures of the demand forecast error variability, the computing of the indicators of the forecast bias, and the determining.