Method and apparatus for providing end-to-end call completion status
AssigneeAT&T Corp.
InventorsMarian Croak, Hossein Eslambolchi
Life of this patent
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Abstract
The present invention enables a method for following the state of a call and generating defects as function of call completion success as opposed to discrete events that happen at individual network elements during the call. In one embodiment, the invention uses Call Detail Records (CDR) to analyze the end-to-end completion status to measure per call basis defects instead of using defect codes generated by network elements on a per equipment basis. CDR is data associated with a telephone call, including the calling and the called numbers, the date and timestamp, the duration, the call setup delay, and the final handling code of the telephone call.
Claims6
A method for providing an end-to-end call completion status for a call in a communication network, comprising:
- collecting Call Detail Record (CDR) data from a plurality of network components in said communication network;
- and
- consolidating said CDR data associated with the call to obtain the end-to-end call completion status for the call, wherein said consolidating comprises:
- combining said collected CDR data on a per call basis for constructing an end to end completion view of the call;
- and
- extracting a final handling code from said combined CDR data.
A computer-readable medium having stored thereon a plurality of instructions, the plurality of instructions including instructions which, when executed by a processor, cause the processor to perform the steps of a method for providing an end-to-end call completion status for a call in a communication network, comprising:
- collecting Call Detail Record (CDR) data from a plurality of network components in said communication network;
- and
- consolidating said CDR data associated with the call to obtain the end-to-end call completion status for the call, wherein said consolidating comprises:
- combining said collected CDR data on a per call basis for constructing an end to end completion view of the call;
- and
- extracting a final handling code from said combined CDR data.
An apparatus for providing an end-to-end call completion status for a call in a communication network, comprising:
- means for collecting Call Detail Record (CDR) data from a plurality of network components in said communication network;
- and
- means for consolidating said CDR data associated with the call to obtain the end-to-end call completion status for the call, wherein said consolidating means comprises:
- means for combining said collected CDR data on a per call basis for constructing an end to end completion view of the call;
- and
- means for extracting a final handling code from said combined CDR data.
Dependencies are inferred from the claim text.