Method for using presence in a system management environment

A system for communicating management information regarding a managed resource over a network data processing system, comprising:

• at least one managed resource;
• and
• a management service for receiving management information by at least one management application from at least one management service regarding at least one managed component, wherein the management information comprises information regarding a state of the at least one managed component, and summary information specific to the state of the at least one managed component, and wherein the at least one management application is in conjunction with the sending of presence information to the at least one management application, wherein the summary information comprises at least one reason why the at least one managed component is unavailable if the state of the at least one managed component is an unavailable state;
• converting, by the at least one management service, the received management information into a summarized form in a specified format and updating the presence information associated with the at least one managed component;
• sending the converted management information to the at least one management application;
• and extracting, by the at least one management application, the converted management information from the updated presence information, wherein the network data processing system is an instant messaging system that facilitates an exchange of messages between at least two users, wherein the presence information is sent by the instant messaging system in a presence packet that is used as a heartbeat signal to determine if particular individuals are online with respect to the instant messaging system, wherein the presence packet includes both the management information and the summary information.

A computer program product comprising a computer readable medium storing executable instructions for communicating management information regarding a managed resource, the executable instructions comprising:

• first instructions for receiving management information by at least one management application from at least one management service regarding at least one managed component, wherein the management information comprises information regarding a state of the at least one managed component, and summary information specific to the state of the at least one managed component, and wherein the at least one management application is in conjunction with the sending of presence information to the at least one management application, wherein the summary information comprises at least one reason why the at least one managed component is unavailable if the state of the at least one managed component is an unavailable state;
• second instructions converting, by the at least one management service, the received management information into a summarized form in a specified format and updating the presence information associated with the at least one managed component;
• third instructions for sending the convened management information to the at least one management application in conjunction with the sending of presence information to the at least one management application;
• and
• fourth instructions for extracting, by the at least one management application, the convened management information from the updated presence information, wherein the network data processing system is an instant messaging system that facilitates an exchange of messages between at least two users, wherein the presence information is sent by the instant messaging system in a presence packet that is used as a heartbeat signal to determine if particular individuals are online with respect to the instant messaging system, wherein the presence packet includes both the management information and the summary information.