US 7,548,611 B2 · Method and system for reporting events in telecommunication networks

Abstract

Methods and systems are provided for reporting to subscribers, wireless network events in a plurality of formats and languages depending upon the particular subscriber group to which a wireless subscriber belongs. When a subscriber requests a call, a switching node in the network invokes a trigger that identifies a location register for routing the call and sends a route request to the location register. While processing the route request, if the location register detects an event that would prevent the call from being routed, the location register identifies the subscriber group of the wireless subscriber and determines a directory number associated with the identified subscriber group and the detected event. The location register then returns the determined directory number to the switching node. Using the determined directory number, the switching node establishes the call to a message node, where a message associated with the determined directory number is executed. Accordingly, the wireless network reports the detected event in a format and language that the wireless subscriber, or an entity attempting to communicate with the wireless subscriber, can recognize.

Claims18

Dependent claims

A method comprising:

identifying a group associated with a wireless subscriber when an event that indicates an error in routing a call to the wireless subscriber is detected;
determining a directory number associated with the identified group and the detected event;
establishing a call between the wireless subscriber and a message node in the network using the determined directory number;
and
providing a message from the message node to the wireless subscriber based on the directory number.

2 more elements

A system comprising:

a first communications switching device;
a second communications switching device communicatively coupled to the first communications switching device;
and
a message node communicatively coupled to the second communications switching device and storing a plurality of messages, each of the plurality of messages associated with a respective contact number;
wherein the first communications switching device is configured to receive a call request for a call from a communications device of a subscriber to a destination and determine that the call should be switched to the second communications switching device;
wherein the second communications switching device is configured to receive the call request, detect an event that indicates that the call cannot be connected to the destination, identify a group associated with the subscriber when the call cannot be connected to the destination, determine a contact number associated with the identified group and the detected event, and connect the call to the message node using the contact number when the call cannot be connected to the destination;
wherein the message node is configured to provide the message associated with the determined contact number via the call connection.

4 more elements

Dependencies are inferred from the claim text.

Facts

Application

11/320,325Filed 29 Dec 2005 · continuation

Priority

14 Oct 1999

Published

US 2006/0277304 A17 Dec 2006

Granted

16 Jun 2009

Term ends

Not estimatedThe source records don’t support an estimate.

Classification11 codes

H04W 4/16
Services specially adapted for wireless communication networks; Facilities therefor: communication-related supplementary services, e.g.…
H04L 41/06
Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks: management of faults,…
H04Q 3/0029
Arrangements providing connection between exchanges: provisions for intelligent networking
H04Q 2213/13098
Indexing scheme relating to selecting arrangements in general and for multiplex systems: mobile subscriber

Family

Application09/418,436Parent of this continuation-in-part · filed 14 Oct 1999

Application09/692,804Parent of this continuation · filed 20 Oct 2000

US 2006/0277304 A1Pre-grant publication · published 7 Dec 2006

US 7,039,164 B1Parent of this continuation

US 6,922,465 B1Parent of this continuation-in-part

Application09/692,804Parent of this continuation-in-part

US 7,548,611 B2This patent

From the US filing history. Foreign family members aren’t listed.

Method and system for reporting events in telecommunication networks

Life of this patent

Method and system for reporting events in telecommunication networks

Life of this patent

Abstract

Claims18