System for supporting interactive presentations to customers
AssigneeAccenture Global Services Limited
InventorsShawn D. Roman, Thomas Chiu
Life of this patent
Estimating the term…
Abstract
A system is disclosed for supporting interactive presentations to a customer. A customer characteristic is received from a sales representative presentation device. A presentation data is extracted from a sales force automation tool wherein the presentation data is tailored to the customer based on the customer characteristic. The presentation data is transmitted to the sales representative presentation device.
Claims44
A method for supporting interactive presentations to a customer, the method comprising:
- receiving a customer characteristic from a sales representative presentation device, the customer characteristic being received via a connector component connected with the sales representative presentation device;
- extracting a plurality of interactive presentations from a sales force automation tool, the plurality of interactive presentations being extracted via the connector component, the connector component being connected with the sales force automation tool, wherein the plurality of interactive presentations are tailored to the customer based on the customer characteristic, the plurality of interactive presentations including content that is common between the plurality of interactive presentations;
- and
- transmitting the plurality of interactive presentations to the sales representative presentation device, wherein the plurality of interactive presentations is transmitted via the connector component, wherein the connector component transmits the plurality of interactive presentations and transmits one instance of the content that is common between the plurality of interactive presentations when multiple content exists.
A method for supporting interactive presentations to a customer, the method comprising:
- transmitting a customer characteristic from a sales representative presentation device to a sales force automation tool, the customer characteristic being transmitted via a connector component connected with the sales representative presentation device and the sales force automation tool;
- receiving a plurality of interactive presentations from the sales force automation tool via the connector component, the plurality of interactive presentations being based on the customer characteristic, the plurality of interactive presentations including content that is common between the plurality of interactive presentations;
- and
- displaying the plurality of interactive presentations to the sales representative presentation device via the connector component, wherein the connector component transmits the plurality of interactive presentations to the sales representative presentation device and transmits one instance of the content that is common between the plurality of interactive presentations when multiple content exists.
A method for supporting interactive presentations to a customer, the method comprising:
- receiving a customer characteristic from a sales representative presentation device, the customer characteristic being received via a connector component connected with the sales representative presentation device;
- determining an interactive presentation based on the customer characteristic, the interactive presentation being determined from a plurality of interactive presentations, the plurality of interactive presentations including content that is common between the plurality of interactive presentations, the interactive presentation being determined with a sales force automation tool, the connector component being connected with the sales force automation tool;
- and
- transmitting the interactive presentation to the sales representative presentation device, wherein the presentation data is transmitted via the connector component, wherein the connector component transmits the interactive presentation and transmits one instance of the content that is common between the plurality of interactive presentations when multiple content exists.
A system for supporting interactive presentations to a potential customer, comprising:
- a data interface operable to receive a customer characteristic from a sales representative presentation device;
- a connector component operable to access an interactive presentation from a sales force automation tool based on the customer characteristic, the interactive presentation being accessed from a plurality of interactive presentations, the plurality of interactive presentations including content that is common between the plurality of interactive presentations, the connector component being connected with the sales representative presentation device and the sales force automation tool;
- where
- the connector component transmits the interactive presentation to the sales representative presentation device and transmits one instance of the content that is common between the plurality of interactive presentations when multiple content exists.
A system for supporting interactive presentations to a customer, comprising:
- a sales representative presentation device for inputting a customer characteristic;
- a connector component for sending the customer characteristic to a sales force automation tool, the connector component being connected with the sales representative presentation device and the sales force automation tool;
- where
- the sales force automation tool provides interactive presentation data via the connector component based on the customer characteristic, where the interactive presentation data is tailored to the customer, the interactive presentation data being used for a plurality of interactive presentations, the plurality of interactive presentations including content that is common between the plurality of interactive presentations, the connector component to transmit the plurality of interactive presentations to the sales representative presentation device and transmits one instance of the content that is common between the plurality of interactive presentations when multiple content exists.
Dependencies are inferred from the claim text.