Changing characteristics of a voice user interface
AssigneeIntel Corporation
InventorSteven M. Bennett
Life of this patent
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Abstract
The invention generally relates to a method, apparatus, and system capable of changing a voice user interface possessing both operational characteristics and security characteristics based upon user-specific contextual information. The voice processing system consists of at least the following components: a voice user interface possessing both operational characteristics and security characteristics; a database to store user-specific contextual information; and a computer program to use the user-specific contextual information to dynamically change the operational characteristics of the voice user interface.
Claims6
A method for obtaining information, comprising:
- enabling a user to connect to a voice processing system and provide identification;
- authenticating the identification of the user;
- determining environmental information of the user;
- proactively presenting, to the user, items from a top database table assigned a high enough priority to require urgent attention from the user if any of the items need urgent attention;
- passively interacting with the user to provide the user with information requested by the user;
- and
- generating customized grammar by:
- retrieving an item of information in the top database table;
- determining a type of information for the retrieved item, a priority level assigned to the retrieved item, and a sensitivity level assigned to the retrieved item;
- determining whether the sensitivity level requires additional prompts;
- retrieving a static grammar file representative of the type of information for the retrieved item;
- and
- if it is determined that grammar customization is required, creating a customized grammar file.
An article comprising:
- a storage medium having a plurality of machine accessible instructions, wherein when the instructions are executed by a processor, the instructions provide for
- enabling a user to connect to a voice processing system and provide identification;
- authenticating the identification of the user;
- determining environmental information of the user;
- proactively presenting, to the user, items from a top database table assigned a high enough priority to require urgent attention from the user if any of the items need urgent attention;
- passively interacting with the user to provide the user with information requested by the user;
- and
- generating customized grammar by:
- retrieving an item of information in the top database table;
- determining a type of information for the retrieved item, a priority level assigned to the retrieved item, and a sensitivity level assigned to the retrieved item;
- determining whether the sensitivity level requires additional prompts;
- retrieving a static grammar file representative of the type of information for the retrieved item;
- and
- if it is determined that grammar customization is required, creating a customized grammar file.
Dependencies are inferred from the claim text.