in-facility information provision system and in-facility information provision method

A server for controlling an in-facility information provision system, comprising:

• a unit for managing plural spatial recognition nodes respectively installed in plural locations in a facility and each respectively having a recognition unit;
• a unit for receiving a position and a behavior related to each user in the facility recognized by the spatial recognition node;
• a unit for grasping a situation of a specific user based on the position and the behavior of the specific user, and grasping a situation of the facility based on the position and the behavior related to each user;
• and
• a unit for displaying path information for providing to the specific user based on the situation of the specific user and the situation of the facility when the specific user approaches any information display installed in the facility.

Information processing equipment provided to plural spatial recognition nodes respectively installed in plural locations in a facility and respectively having a recognition unit, comprising:

• profile information which includes a response operation corresponding to a situation of a user and a situation of the facility;
• a unit for recognizing a position and a behavior of each user in the facility based on information acquired by the recognition unit;
• a unit for recognizing a situation of a specific user based on the position and the behavior of the specific user, and recognizing a situation of the facility based on the position and the behavior of each user;
• a unit for determining a response operation to the specific user based on the situation of the specific user and the situation of the facility using the profile information;
• and
• a unit for generating and outputting information on facility guidance for the specific user corresponding to the determined response operation.

An in-facility information provision method in an information processing system comprising

• a plurality of spatial recognition nodes installed in the facility, each of which has a recognition unit and
• profile information which includes a response operation corresponding to a situation of a user and a situation of the facility,
• the in-facility information provision method comprising the steps of:
• recognizing a position and a behavior of each user in the facility based on information acquired by the recognition unit;
• recognizing a situation of a specific user based on the position and the behavior of the specific user,
• recognizing a situation of the facility based on the position and the behavior of each said user;
• determining a response operation to the specific user based on the situation of the specific user and the situation of the facility using the profile information;
• and
• generating and outputting information on facility guidance for the specific user corresponding to the determined response operation.

A machine-readable medium storing a computer program for an in-facility information provision system in which plural spatial recognition nodes are respectively installed in plural locations in a facility and each spatial recognition node has a recognition unit and information processing equipment including a computer, wherein:

• the in-facility information provision system is provided with profile information which includes a response operation corresponding to a situation of a user and a situation of the facility;
• and
• the computer program instructs a computer to realize:
• a function for recognizing a position and a behavior of each user in the facility based on information acquired by the recognition unit;
• a function for recognizing a situation of a specific user based on the position and the behavior of the specific user, and recognizing a situation of the facility based on the position and the behavior of each user;
• a function for determining a response operation to the specific user based on the situation of the specific user and the situation of the facility using the profile information;
• and
• a function for generating and outputting information on facility guidance for the specific user corresponding to the determined response operation.