Method and apparatus for voice mail notes
AssigneeAT&T Corp.
InventorsJulia Hirschberg, Stephen Whittaker
Life of this patent
Estimating the term…
Abstract
A novel method and apparatus for recording an audio note for a voice message stored on a messaging platform are disclosed.
Claims18
A method for recording an audio note for a voice message stored on a messaging platform, the messaging platform connected to at least one subscriber device through a network, the method comprising:
- replaying the voice message from the messaging platform to a subscriber device through the network;
- receiving a record command, during the replaying of the voice message and from the subscriber device through the network;
- in response to the record command, suspending the replay of the voice message and while the replay is suspended, recording an audio note received from a subscriber via the subscriber device;
- completing the replay of the voice message after completion of the recording of the audio note;
- and
- associating the audio note with the voice message by inserting into a header of the audio note information identifying the voice message.
A method for recording an audio note for a voice message, the voice message stored on a messaging platform, the messaging platform connected to at least one subscriber device through a network, the method comprising:
- retrieving a voice message;
- beginning playing back the voice message;
- detecting speech energy from at least one subscriber device during playback;
- halting playback of the voice message;
- recording speech from the at least one subscriber device as an audio note onto the messaging platform;
- completing playback of the voice message after recording the speech;
- and
- associating the audio note with the voice message by inserting into a header of the audio note information identifying the voice message.
An apparatus for recording an audio note for a voice message, the apparatus being connected to at least one network, the apparatus comprising:
- at least one processor;
- and
- at least one memory coupled to the at least one processor, the at least one memory storing at least one voice message and instructions adapted to be executed by the at least one processor, the instructions including:
- replaying the at least one voice message from the at least one memory to a subscriber through the at least one network;
- receiving a record command from the subscriber through the at least one network;
- in response to the record command, suspending the replay of the voice message and while the replay is suspended, recording an audio note transmitted through the network the audio note has no portion common to a portion of the voice message;
- completing the replay of the voice message after completion of the recording of the audio note;
- and
- associating the audio note with the voice message by inserting into a header of the audio note information identifying the voice message.
A messaging platform for recording an audio note for a voice message, the messaging platform being connected to at least one network, the messaging platform comprising:
- at least one of a speech recognition unit and a DTMF cut-through unit, the at least one unit detecting commands issued by a caller;
- a controller connected to the at least one unit and the at least one network that responds to commands communicated from the at least one unit and controls operations of the messaging platform;
- a messaging unit connected to the controller that records and plays back voice messages;
- an audio note unit connected to the controller that records and plays back audio notes recorded by a person listening to voice messages;
- a recording unit that records at least one segment from one of the voice messages in one of the audio notes upon detection of a verbal command;
- a memory connected to the at least one of the messaging unit, the audio note and the controller;
- and
- associating each of the audio notes with a corresponding one of the voice message by inserting into a header of each of the audio notes information identifying the corresponding one of the voice messages.
Dependencies are inferred from the claim text.