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US 7,406,170 B2Granted
Architecture and implementation for control of context aware call processing with local feature definition
AssigneeMitel Networks Corporation
InventorsThomas A. Gray, Ramiro Liscano
Life of this patent
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Abstract
A communication system comprising one or more ubiquitous sensor(s) for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user's current context for the purpose of event handling, a policy engine for receiving and relating at least one pertinent evidential indicator of an incoming event from a caller to the user's current context and in response selecting a preferred event handling feature, and a delivery agent for executing the preferred event handling feature.
Claims18
A communication system comprising:
- at least one ubiquitous sensor for generating awareness data relating to a user;
- a context engine for receiving and processing said awareness data to determine the user's current context for the purpose of event handling;
- a policy engine for receiving and relating at least one pertinent evidential indicator of an incoming event from a caller to said user's current context and in response selecting a preferred event handling feature;
- and
- a delivery agent for executing said preferred event handling feature;
- and wherein
- said policy engine comprises a context update for developing and expressing said at least one pertinent evidential indicator as a fuzzy variable, and a feature selection policies for receiving said at least one pertinent evidential indicator and in response utilizing forward chaining with fuzzy reasoning to generate priorities among a plurality of proposed features and selecting said preferred event handling feature to have a least intrusiveness relative to event handling policies set by said user.
4 more elements
Dependencies are inferred from the claim text.