Site integration management system for operational support service in an internet data center

A Management system for an Internet Data Center (IDC), comprising:

• an Information Technology and Network Management System (IT&N) for managing said Internet Data Center;
• a Building Management System (BMS) for monitoring facilities related to said IDC;
• and a Facility Management System (FMS) for maintaining up to date geographical views and information about equipment, furniture and building space of said IDC;
• wherein
• said BMS is connected to said IT&N for transmitting event data from said BMS to said IT&N each time a predefined event occurs,
• said IT&N comprises an Operational Support Service (OSS) for processing said event data, defining actions resulting from said processing, and transmitting commands to said BMS and to said IT&N in response to the defined actions;
• said BMS is configured to manage an uninterruptible power supply failure that could impact a server or network infrastructure;
• and
• said FMS is configured to launch work sheets concerning maintenance programs.