Digital loop carrier module for proactive maintenance application

A method for proactively maintaining a telephone system local loop, the method comprising:

• communicating with a communications network and acquiring status information comprising equipment durability information and customer marketing information;
• storing the acquired status information;
• combining the stored status information;
• predicting proactive maintenance based upon the combined information;
• wherein the equipment durability information comprises at least one of durability test results, wear indicators, gauge data, performance data, model shop errors, dimensions, tolerances, material specifications, manufacturing process data, shift production data, statistical process control data, warranty information, service tooling information, parts availability, or failure data;
• and
• wherein the customer information comprises at least one of purchasing preferences, marketing data, one or more suggestions for improvement received from customers, or demographic data.

A system for predicting proactive maintenance of a telephone system local loop, the system comprising:

• a Dynamic Network Analyzer module communicating with a communications network and acquiring Dynamic Network Analyzer information;
• a Loop Facilities and Control System module communicating with the communications network and acquiring Loop Facilities and Control System information;
• a Digital Loop Carrier module communicating with the communications network and acquiring Digital Loop Carrier information;
• a database stored in memory, the database storing the acquired information;
• and
• a processor capable of processing information stored in the database and of generating proactive maintenance;
• wherein the acquired information includes equipment durability information and customer marketing information;
• wherein the equipment durability information comprises at least one of durability test results, wear indicators, gauge data, performance data, model shop errors, dimensions, tolerances, material specifications, manufacturing process data, shift production data, statistical process control data, warranty information, service tooling information, parts availability, or failure data;
• and
• wherein the customer information comprises at least one of purchasing preferences, marketing data, one or more suggestions for improvement received from customers, or demographic data.

A computer program product for proactively maintaining a telephone system;

• comprising:
• a computer-readable medium;
• and
• a Digital Loop Carrier module stored on the medium, the Digital Loop Carrier Module coupled to a Digital Loop Carrier over a communications network, the Digital Loop Carrier module acquiring equipment durability information and customer marketing information;
• wherein the equipment durability information comprises at least one of durability test results, wear indicators, gauge data, performance data, model shop errors, dimensions, tolerances, material specifications, manufacturing process data, shift production data, statistical process control data, warranty information, service tooling information, parts availability, or failure data;
• and
• wherein the customer information comprises at least one of purchasing preferences, marketing data, one or more suggestions for improvement received from customers, or demographic data.