System for, and method of, monitoring the movements of mobile items

A method of monitoring the operations, including location indication, of a plurality of mobile items including the steps of:

• providing a plurality of monitoring stations,
• providing a plurality of beacons each having individual location determining technologies distinguishing it from the location determining technologies of the other beacons,
• each of the beacons being coupled to an individual one of the items for movement with the items, and
• providing for indications in the monitoring stations of the status of the items, including location determination, in accordance with signals utilized in the location determining technologies of the beacons coupled to the items.

A method of monitoring the operations, including location indications, of a mobile item including the steps of:

• providing a beacon operatively coupled to the item,
• providing a plurality of users,
• providing a user interface for each user to input desired operations and view status indications,
• providing first instructions for the beacon from a first user to monitor the operations of the beacon in accordance with the first instructions,
• providing second instructions for the beacon from a second user to monitor the operations of the beacon in accordance with the second instructions,
• providing a ranking of priority of the monitoring of the beacon,
• adjusting the monitoring on the basis of the priority,
• sending only the highest priority to the beacon to monitor its operation, and
• providing indications of the operations of the item, including indication of location, to the first and second users.

A method of monitoring the operations, including indications of locations, of a pair of mobile items, including the steps of:

• providing a plurality of users,
• providing a user interface for each user to input desired operations and view status indications,
• providing first and second beacons respectively associated with first and second items, each beacon being responsive to different monitoring instructions than the other beacon,
• providing a first beacon manager for the first beacon to create monitoring instructions for the first beacon based on indications from the first user of the desired operations,
• providing a second beacon manager for the second beacon to create monitoring instructions for the second beacon based on indications from the second user of the desired operations,
• providing indications of the operation of the first item, including indications of location, to the first user according to the first user's desired operations for the first beacon.
• providing indications of the operation of the second item, including indications of location, to the second user according to the second user's desired operations for the second beacon.

A method of monitoring the operations, including location indicators, of a plurality of mobile items, including the steps of:

• providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals in an individual ones of a plurality of wireless location technologies, and
• providing a plurality of monitoring stations,
• providing for the reception in each of the beacons of signals in the individual ones of the wireless location technologies, and
• providing for the monitoring stations to monitor the operations of the individual ones of the beacons in accordance with the signals in the individual ones of the wireless location technologies.

A method of monitoring the movements of a plurality of mobile items, including the steps of:

• providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals in an individual one of a plurality of wireless communication technologies,
• providing a plurality of monitoring stations,
• providing for the reception in each of the beacons of signals in an individual one of the wireless communication technologies, and
• providing for an operation on the monitoring stations in monitoring the locations of the individual ones of the beacons in accordance with the signals delivered via the individual ones of the wireless communication technologies.

A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

• providing a monitoring system,
• providing a plurality of wholesalers each enabled by the mobile monitoring system and each operating an individual one of a plurality of monitoring stations,
• designating for each of the wholesalers a plurality of retailers, each enabled by the mobile monitoring system and an individual one of the wholesalers to provide mobile monitoring services,
• designating a plurality of users, each enabled by the mobile monitoring system and an individual one of the dealers for using the mobile monitoring services, and
• providing a plurality of beacons each associated with an individual one of the items and with an individual one of the users for indicating to the associated users the operations, including indications of location, of the associated one of the items.

A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

• providing a mobile monitoring system,
• providing a plurality of direct resellers each enabled by the mobile monitoring system,
• designating a plurality of users, each enabled by the mobile monitoring system and an individual one of the direct resellers for using the mobile monitoring services,
• providing a plurality of beacons each associated with an individual one of the items and with an individual one of the users for indicating to the associated users the status, including indications of location, of the associated one of the items.

A method of monitoring the operations, including the location indications of mobile items, including the steps of:

• providing a wholesaler capable of providing monitoring services,
• designating for the wholesaler a plurality of dealers each enabled by the wholesaler to provide monitoring services,
• providing a plurality of users each associated with an individual one of the dealers for using the monitoring services provided to the individual ones of the dealers by the wholesaler, and
• providing a plurality of beacons each associated with an individual one of the items and with an individual one of the users for indicating the movements of the associated one of the items to the associated one of the users.

A method of monitoring the status, including location indications of first and second mobile items, including the steps of:

• providing a wholesaler capable of providing monitoring services,
• designating for the wholesaler at least one retailer enabled by the wholesaler to provide monitoring services,
• providing first and second users each associated with the retailer for using the monitoring services provided to the dealer by the wholesaler,
• providing a beacon associated with the first and second items and with the first and second users for respectively receiving first and second instructions from the first and second users for monitoring the operations of the first and second items, each of the first and second instructions being of a different type from the other for monitoring the operations of the first and second items, and
• providing a priority to the first one of the instructions over the second one of the instructions, dependent upon the first and second types of instructions, for monitoring the operations of the first and second items by the beacons.

A method of monitoring the operations, including location indications, of first and second mobile items in a mobile monitoring system, including the steps of:

• providing a wholesaler capable of providing mobile monitoring services,
• providing for the wholesaler at least one retailer enabled by the mobile monitoring system and the wholesaler to provide mobile monitoring services,
• providing first and second users each associated with the retailer for using the mobile monitoring services provided to the retailer by the wholesaler,
• providing first and second beacons, the first beacon being associated with the first item and the first user to monitor the operation of the first item by using a first location technology and to communicate the location to the user and the second beacon being associated with the second item and the second user to monitor the operation of the second item by using a second location technology different from the first location technology and to communicate the position to the second user, and
• providing a beacon controller interface for using signals from the first beacon to provide a communication of the location of the first item to the first user and for using signals from the second beacon to provide a communication of the operation of the second item to the second user.

A method of monitoring operations, including location indications, of first and second mobile items, including the steps of:

• providing a mobile monitoring system,
• providing a wholesaler enabled by the mobile monitoring system to provide mobile monitoring services,
• providing at least one retailer enabled by the mobile monitoring system and the wholesaler to provide mobile monitoring services,
• providing first and second users each associated with the retailer for using the monitoring services provided to the retailer by the wholesaler,
• providing first and second beacons, the first beacon being associated with the first user and the first item to monitor the first item at successive instants of time and to communicate the monitoring to the user by a first communication technology and the second beacon being associated with the second user and the second item to monitor the second item at successive instant of time and to communicate the monitoring to the second user by a second communication technology different from the first communication technology, and
• a beacon manager interface for communicating the monitoring of the first item to the first user at the successive instants of time by the first communication technology and to communicate the monitoring of the second item to the second user at the successive instants of time by the second communication technology.

A method of monitoring the operation, including location indications, of a mobile item, including the steps of:

• providing a user interface as an individual one of a system management portal, a monitoring station portal, a dealer portal, a user portal and a recovery interface,
• providing a beacon operatively coupled to the item,
• providing a beacon manager for the beacon,
• providing a plug-and-play channel for the beacon manager,
• providing for communications between the user interface and the beacon via the plug-and-play channel and the beacon manager to provide for the monitoring of the beacon's operation in accordance with instructions from the user, and to provide for communications from the beacon to the user of the operations of the beacon.

A method of monitoring the operations, including location

• indications, of a mobile item, including the steps of:
• providing a user from an individual one of a system management portal, a dealer portal monitoring station portal, a user portal and a recovery interface,
• providing a beacon movable with the item,
• providing a beacon controller interface,
• providing for communications between the user and the beacon controller
• interface to provide instructions from the user to the beacon controller interface for the monitoring of the beacon's operation and to provide for communications of the operation of the beacon to the beacon controller interface in accordance with the instructions from the user, and
• providing for communications between the beacon controller interface and the beacon to provide for the monitoring of the beacon's operation in accordance with instructions provided to the beacon controller interface from the user and to indicate the operation of the beacon to the beacon controller interface.

A method of monitoring the operation, including location indications, of a plurality of mobile items, including the steps of:

• providing first and second users operating selective ones of user interfaces as a system management portal, a monitoring station portal, a dealer portal, a user portal and a recovery interface,
• providing first and second beacons respectively movable with the first and second items,
• providing a first beacon manager for the first beacon type and a second beacon manager for the second beacon type,
• providing a plug-and-play channel for the first and second beacon managers,
• providing for communications between the first user interface and the first beacon via the plug-and-play channel and the first beacon manager to provide for monitoring of the beacon's operation in accordance with instructions from the first user, and to provide for communications from the beacon to the first user of the operations of the first beacon, and.
• providing for communications between the second user interface and the second beacon via the plug-and-play channel and the second beacon manager to provide for monitoring of the beacon's operation in accordance with instructions from the second user and to provide for communications from the beacon to the second user of the operations of the second beacon.

A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

• providing an operation function request from a user operating a selective one of a user interface as a system administration portal, a monitoring station portal, a dealer, a user portal, and a recovery interface,
• passing the operation request to a beacon controller interface having a plug-and-play channel and a plurality of beacon managers, each designated for a specific beacon type,
• identifying in the operation request at the plug-and-play channel an individual one,
• of a plurality of beacon types and an individual one of the beacon managers for monitoring the operation of the specific beacon type,
• providing for the individual one of the beacon managers to monitor the operation,
• of the specific beacon in accordance with the operation request from the user.

A method of monitoring the status, including location indications, of a plurality of mobile items, including the steps of:

• providing a beacon operatively coupled to an item for movement with the item,
• providing first and second users operating selective ones of user interfaces as a system management portal, a monitoring station portal, a dealer portal, a user portal and a recovery interface,
• providing a beacon controller interface,
• providing a tracking function in the beacon for the item,
• providing a threshold operation in the beacon for the item,
• providing for the tracking operation to have priority over the threshold operation in controlling the operation of the beacon, and
• providing for the results obtained from the tracking operation in the beacon to be used to determine the threshold results in the beacon controller interface.

A method of allowing first and second users to monitor the operation, including indications of location, of a mobile item, including the steps of:

• providing a beacon operatively coupled to an item for movement with the item,
• providing first and second users operating a user interface,
• providing a beacon controller interface,
• providing a first tracking request for the beacon from a first user,
• providing a second tracking request for the beacon from a second user different from the first,
• providing in the beacon controller interface a priority to a particular one of the first and second tracking operations with the greater duration of tracking yet to be performed,
• selecting in the beacon controller interface the particular operation and sending it to the beacon,
• providing for the beacon to determine the operation of the item with the selected operation, and
• using the results provided by the beacon with the selected tracking operation to fulfill the tracking requests of both the first and second users.

A method of providing for two users to monitor the operation, including indications of location, of a mobile item, including the steps of:

• providing a beacon operatively coupled to the item for movement with the item,
• providing a beacon controller interface,
• providing first and second users each operating the user interface,
• providing a first request from the first user for the beacon to monitor a first operation,
• providing a second request from a second user for the beacon to monitor a second operation,
• providing in the beacon controller interface a priority to a particular one of the first and second operation requests,
• selecting in the beacon controller interface only that particular monitoring that has the highest priority and sending it to the beacon,
• providing for the beacon to perform the request in selected by the beacon controller interface,
• receiving in the beacon controller interface the operations provided by the beacon providing the particular monitoring, and
• using the beacon monitoring selected in the beacon controller interface to satisfy the requests of the first and second users.

A method of grouping operations to monitor the status, including indications of location, of a mobile item, including the steps of:

• providing a beacon operatively coupled to an item for movement with the item,
• providing user interfaces for the users,
• providing a beacon controller interface,
• providing a plurality of requests from the users for the beacon to perform a plurality of operations,
• providing in the beacon controller interface a priority to a particular one of the plurality of function requests,
• selecting in the beacon controller interface that particular requests that has the highest priority and sending it to the beacon,
• providing for the beacon to carry out the monitoring in accordance with the selected request,
• receiving in the beacon controller interface the operations provided by the beacon due to monitoring the selected request, and
• using the monitoring provided by the beacon to perform further operations in the beacon controller interface to satisfy the requests of the users.

A method of the operations, including indications of location, of a mobile item, including the steps of providing a beacon capable of providing capable of carrying out a threshold monitoring and a tracking monitoring set at the same time, including the steps of:

• providing a beacon operatively coupled to an item for movement with the item and capable of providing operations, including location indications of threshold monitoring and tracking monitoring at the same time,
• providing user interfaces for users,
• providing a beacon controller interface,
• determining if there is any threshold monitoring operation requested by any of the users,
• when there is a threshold operation to be performed, generating a request in the beacon controller interface and sending it to the beacon to perform the threshold operation,
• determining if there is any tracking operation requested by any of the users,
• when there is a tracking operation to be performed, generating a tracking request in the beacon controller interface and sending it to the beacon to perform the tracking operation,
• receiving in the beacon controller interface the monitoring provided by the beacon in the tracking operation,
• using the results provided by the beacon to perform further operations in the beacon controller interface to satisfy the requests, except threshold monitoring requests, of the users,
• upon the beacon detecting any breach of a threshold it is monitoring, sending the threshold breach report to the beacon controller interface, and
• using the breach report to satisfy the requests of any users requesting threshold monitoring operations.

A method of monitoring the operation, including location determination, of mobile items, including the steps of:

• providing a beacon that is capable of operating in only one mode at a time,
• providing a system in which access is provided by a plurality of users simultaneously,
• providing for the introduction to the beacon of a request from a first one of the users to interrupt a threshold monitoring operation,
• thereafter determining if the beacon has received a tracking request from second one of the users,
• if the answer is yes, removing any request for the operation of the beacon in the threshold monitoring operation of the first mobile item,
• determining if the beacon has any request for threshold monitoring operations at the end of the tracking operation,
• if the answer to the determination in the previous paragraph is yes, providing a request to the beacon to activate the beacon for providing the threshold monitoring operation,
• if the answer is no to the question of whether the beacon has any other threshold monitoring operations currently in effect, providing for an operation of the beacon in the buffering state.

A method of providing for monitoring the movement of first and second mobile items, including the steps of:

• providing a plurality of users,
• providing a user interface for each user to input desired operations and view status indications, the user interfaces being the same for each user,
• providing first and second beacons respectively associated with the first and second mobile items, each beacon being responsive to different monitoring instructions than the other beacon, each beacon being capable of performing both a threshold monitoring and a tracking instruction set at the same time,
• providing a first beacon manager for the first beacon to providing monitoring operations for the first beacon based on indications from the first user of the desired operations,
• providing a second beacon manager for the second beacon to provide monitoring operations for the second beacon based on indications from the second user of the desired operations,
• providing indications of the operations of the first item, including indications of location, to the first user according to the first user's desired operations for the first beacon, and
• providing indications of the status of the second item, including indication of location, to the second user according to the second user's desired operations for the second beacon.

A method of monitoring the operation, including location determination, of a mobile item, including the steps of:

• providing a beacon for monitoring the movements of the mobile item,
• providing a beacon controller interface,
• providing a tracking request of the mobile item for a continuous time period between first and second times,
• providing a threshold monitoring request of the mobile item for a second time period between the first and second times in the first time period,
• providing a speed monitoring request of the mobile item for a third time period after the second time period, the third time period starting in the first time period after the end of the second time period and continuing to a time past the end of the first time period,
• providing for the tracking request to be applied to the beacon by the beacon controller interface in the first time period between the first and second times and for a disregard of the request of the mobile item to provide for a threshold monitoring of the mobile item in the second time period and for a disregard of the request of the mobile item in the period of time common to the first and the third time periods,
• providing for changes in the operation of the beacon controller interface in the second time period in accordance with the tracking of the mobile item in the second time period,
• providing for monitoring the speed of the mobile item in the beacon controller interface during the period common to the first time period, in accordance with the tracking operation of the mobile item in this common monitoring period, and
• providing for monitoring the speed of the mobile item by the beacon, in the third time period after the end of the first time period.

A method of building a scenario for use by an assigned beacon in monitoring the operation, including location determinations, of a mobile item, including the steps of:

• selecting the mobile item with the assign beacon attached to the mobile item,
• determining whether the scenario is to be selected from a previously saved scenario or whether a new scenario is to be created,
• selecting a previously saved scenario if the determination is made that a previously saved scenario is to be selected,
• creating a new scenario if the decision is made to create a new scenario,
• as a first step in creating a new scenario, selecting a trigger mechanism from a plurality of trigger mechanisms,
• as a next step, determining whether a schedule is to be selected from a plurality of previously saved schedules or whether a new schedule is to be created,
• selecting one of the plurality of previously saved schedules when the determination is made to select one of the previously saved schedules,
• creating the new schedule when the decision is made to create a new schedule,
• as a next step, selecting one of a plurality of previously saved notification entities or defining a new notification entity when a decision is made to define a new notification entity,
• as a next step, selecting one of a plurality of previously saved notification methods or defining a new notification method when a decision is made to define a new notification method,
• as a next step, selecting one of a plurality of previously saved messages or defining a new message when a decision is made to define a new message,
• as a next step, activating the selected or defined schedule,
• as a next step, commanding the beacon at the scheduled time to monitor the mobile item to which the beacon is attached.

A method of building a scenario for use by an assigned beacon in monitoring the operation, including location determinations of a mobile item, including the steps of:

• selecting the mobile item with the assigned beacon attached to the mobile item,
• selecting a previously saved scenario or creating a new scenario, the creation of the new scenario consisting of the following steps:
• selecting a previously saved trigger mechanism,
• selecting a previously saved schedule or defining a new schedule,
• selecting a previously saved notification scheme or creating a new notification scheme,
• selecting one of a plurality of entities;
• selecting one of a plurality of notification methods, and
• selecting one of a plurality of messages.

A method of monitoring and processing a scenario for a beacon, including the steps of:

• receiving a trigger report from a beacon controller interface for the beacon,
• determining whether the account status for the beacon is active,
• disregarding the trigger report if the account status for the beacon is not active,
• when the account status of the beacon is active, determining if there are any active scheduled scenarios associated with the trigger for the beacon,
• when the answer to the previous determination is yes, monitoring the operation of the beacon in accordance with the active scheduled scenario associated with the trigger for the beacon, and
• again reviewing trigger reports from the beacon controller interface for the beacon when the account status for the beacon is not active, when there are no active scheduled scenarios for the beacon or when the operation of the beacon has been monitored in accordance with the active scheduled scenario associated with the trigger for the beacon.

A method of monitoring the operation, including location determinations, of mobile items in accordance with the operations of beacons attached to the mobile items, including the steps of:

• setting an appropriate presentation dependent upon the device being used to operate the user interface,
• providing for a login with a user identification and a user password when the account status of the user is active,
• providing for a login of the user to the system when the identification and the password of the user are correct,
• when the user has been logged into the system, determining the level of authorized access for the user dependent upon the user type, and
• providing for the users to manage the beacon inventories of different types of beacons and to manage the operations to be performed by the managed beacon inventories.

A method of monitoring the status, including location determination, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing for a login of each user with a user identification and a user password when the account status of the user is active,
• providing for a login of the user to the system when the identification and password of the user are correct,
• when the user has been logged into the system, managing beacon inventory by assigning beacons to wholesalers and retailers,
• when the user has been logged into the system assigning wholesale service plans to the beacons of the wholesalers and retailers, and
• when the user has been logged into the system, managing retail subscriber service plans by assigning different subscriber service plans to specific wholesalers and retailers.

A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing for a login of each user into the system when the identification and the password of the user are correct,
• when each user has been logged into the system, determining the level of the authorized access of the user into the system dependent upon the user type,
• when each user has been logged into the system, providing for the user to manage beacon types by adding new types of beacons into the system and assigning features to the beacon and setting defaults to the beacons in the system or the user has been authorized to manage these beacon operations,
• when each user has been logged into the system and has been authorized to perform the operations individual to the beacons, managing the beacon inventory by assigning beacons to individual ones of wholesalers, retailers and direct resellers.

A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• setting appropriate presentation styles for the types of devices being used to operate the user interfaces,
• logging in the users in accordance with the users' identifications and passwords,
• determining that the users' account status is active,
• determining that the users' identifications and passwords are correct,
• determining the level of the users' access into the system dependent upon the type of users accessing into the system,
• adding, updating and deleting the users in the system, by assigning individual ones of the beacons to individual ones of the user, and
• initializing the operations of the assigned beacons.

A method of monitoring the operations including location determinations, of mobile items in accordance with the operations of beacons attached to the mobile items, including the steps of:

• assigning access levels to system users dependent upon the types of users,
• adding, updating and deleting the users in the system,
• assigning portals to the users in the system, and
• assigning passwords to the users to provide for access by the users to the assigned portals.

A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing for a system administrator to manage the beacons,
• providing for the system administrator to view the beacon inventory,
• providing for the system administrator to initialize the operation of the beacons by originating commands for the beacons,
• providing for the system administrator to test the beacons,
• providing for the systems administrator to assign access levels to the users dependent upon the types of users,
• providing for the system administrator to assign beacons to individual ones of the users.

A method of monitoring the operations, including location determination, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing for the introduction of incidents to an incident queue by a beacon controller interface, and
• authorizing operators to manage incidents,
• providing for the acceptance by the authorized operators to manage the incidents, and
• providing for the viewing of the incident queue by the authorized operator.

A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• assigning access levels to system users dependent upon the types of system users,
• providing for an operating manager to manage the system users including adding, updating and deleting the system users,
• providing passwords for the users to enter the users' portals,
• providing for the operating manager to manage user accounts, including adding, updating and deleting the users, without accessing the users' portals, and
• providing for the operating manager to override the password and access one of the user's portals under particular circumstances including when there is an emergency.

A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing incidents in an incident queue from a beacon controller interface,
• assigning an authorized operator to handle one of the incidents in the incident queue,
• indicating in the incident queue whether the incidents are being currently managed by an operating manager,
• when the answer is yes, permitting the operating manager to access the incident,
• when the answer is no, providing for the operating manager to accept the incident after the operating manager has been assigned the incident, and
• resolving the incident when management of the incident by the operating manager is no longer required.

A method of monitoring the operation, including location determinations of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing for a subscriber to request for an operator to handle an incident,
• providing for the operator to manually initiate the incident,
• providing for the operator to search a data base to locate the subscriber's account,
• providing for the operator to receive a pass code,
• providing for the operator to enter the subscriber's code,
• providing for the operator to manage the handling of the incident, and
• when management of the incident is no longer required, providing for the operator to resolve the incident.

A method of monitoring the operation, including location determination, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• receiving an incident alert from a beacon controller interface,
• determining whether an incident should be indicated in an incident queue of an integrated automation system for a particular one of the beacons,
• if the answer is no, disregarding a notification of the incident,
• if the answer is yes, determining the type of automation system to be notified by matching the particular one of the beacons to a particular one of the automation systems,
• providing different types of networks, including a public telephone network, a wireless telephone network and the internet,
• configuring a protocol based upon the type of automation system to be notified and the type of network to interface with the automation system, and
• sending the incident notification to the automation system's incident queue based upon the configured protocol.

A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing a login with a user's identification and a user's password when it is determined that the user's monitoring status is active, the user's account status is active and the user s identification and password are correct,
• managing user types including adding, updating and deleting users and assigning access levels to the users dependent upon the types of users,
• creating and managing scenarios, and
• managing the beacons including tracking the beacons and including managing the operation of non-tracking components in the beacon.

A method of monitoring the operations, including location determinations, of a mobile item in accordance with the operation of a beacon attached to the mobile item, including the steps of:

• providing for a monitoring station operator to authorize the use of a recovery interface,
• providing for a unique incident identification and password to be used to access the system with the recovery interface during a specific incident,
• providing for sending a recovery login, password and web page address to a recovery interface user,
• when the password is correct and an incident is active, providing an access to the incident via the recovery interface,
• providing for a display in the recovery interface of the locations of both the device on which the recovery interface is being operated and of the beacon involved in the incident, dependent upon whether the device being used to access the recovery interface is equipped with a locatable device equivalent to a beacon,
• providing for the recovery user to use the recovery interface in working on the incident while the incident is active, and
• providing for the monitoring station operator to log the recovery interface user out of the incident when the incident is no longer active.

A method of monitoring the operations, including location determinations, of a mobile item in accordance with the operation of a beacon attached to the mobile item, including the steps of:

• providing for a recovery login, password and web page address to a recovery user and for a recovery interface when an incident is unresolved and a recovery interface is requested to aid in monitoring the operation of the beacon,
• providing for a display, in the recovery interface, of the location of the beacon,
• providing for a display, in the recovery interface, of the location of the device that is accessing the recovery interface when the device accessing the recovery interface is equipped with a locatable device equivalent to a beacon,
• providing for the recovery user to use the recovery interface in aiding in monitoring the operation of the beacon while the incident is active, and
• providing for the recovery interface user to log out of the recovery interface when the incident is no longer active.

A method of monitoring the operation, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing a monitoring system,
• providing a beacon controller interface as a module of the monitoring system, and
• providing for communications between the monitoring system and the beacon controller interface to perform individual ones of the following operations:
• (a) locating the beacons, (b) tracking the beacons, (c) monitoring thresholds measured by the beacons, (d) provide monitoring of auxiliary devices connected to the beacons, and (e) reporting the status of all parameters measured by the beacons.

A method of monitoring the operation, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

• providing a monitoring system including a beacon controller interface with characteristics compatible with the existing types of beacons and with new types of beacons,
• providing the beacons with pluralities of operations including tracking operations and threshold monitoring operations and including different communications networks and different location technologies,
• providing beacon managers for operating the existing types of beacons, the beacon managers being operative to provide changes in the locations of the existing beacons in accordance with instructions from the beacon controller interface and to indicate changes in the locations of the beacons to the beacon managers, and
• providing a plug-and-play channel between the beacon controller interface and the beacon managers with characteristics for isolating each beacon manager from other beacon managers to provide for the operation of the types of beacons by the beacon controller interface without interfering with the operation of the existing beacons by the beacon controller interface when the new types of beacons are added to the monitoring system.

A method of monitoring the operation, including location determinations, of mobile items, including the steps of:

• providing a plurality of beacons with individual types of wireless technology for communication with the beacons, the beacons being capable of providing operations, including location technologies, individual to the beacons, the beacons being coupled to the mobile items for indicating the location of the mobile items,
• providing a monitoring system including a beacon controller interface with characteristics compatible with the existing and new types of beacons,
• providing beacon managers for operating the existing types of beacons, and capable of operating the new types of beacons, to determine the locations of the beacons and communicate such locations to the beacon controller interface, and
• providing a plug-and-play channel between the beacon controller interface and the beacon managers to provide communications between the beacon controller interface and the beacon managers without interfering with the operation of the existing beacons by the beacon controller interface when the new types of beacons are added to the monitoring system.

A method of monitoring the operations, including location determinations, of a plurality of mobile items, including the steps of:

• providing a plurality of beacons each movable with an individual one of the mobile items, each of the beacons being responsive to signals in an individual one of a plurality of wireless location technologies, and
• providing a plurality of portals,
• providing for a reception in each of the beacons of signals via an individual one of the wireless location technologies, and
• providing for an operation of the portals in monitoring the operations, including location determinations, of the individual ones of the beacons in accordance with the signals via the individual ones of the wireless location technologies.

A method of monitoring the operations, including location determinations, of a plurality of mobile items, including the steps of:

• providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals via an individual one of a plurality of wireless communication technologies,
• providing a plurality of portals,
• providing for a reception in each of the beacons of signals in an individual one of the wireless communication technologies, and
• providing for an operation of the portals in monitoring the operations, including location determinations, of the individual ones of the beacons in accordance with the signals in the individual ones of the wireless communication technologies.

A method of monitoring the operation, including location determinations, of a mobile item including the steps of:

• providing a beacon movable with the item for monitoring the item,
• providing first and second users from individual ones of a system administration portal, a monitoring station portal, a dealer portal, a subscriber portal and a recovery interface,
• providing a beacon controller interface,
• providing for first instructions from the first user to the beacon to obtain a first operation of the beacon,
• providing for second instructions from the second user to the beacon to obtain a second operation of the beacon,
• providing for priority of the first instructions over the second instructions in the operation of the beacons dependent upon the types of the first and second instructions, and
• providing communications between the beacon controller interface and the first and second users to provide for management of the beacon operation in accordance with the first instructions and to provide for indications to the first and second users relating to the operation of the beacon.

A method of monitoring the operation of mobile items, including the steps of:

• providing a system administration module,
• providing indications from the system administration module to a reseller/dealer portal,
• providing indications from the reseller/dealer portal to an incident handling module,
• providing indications from the incident handling module to a recovery interface, and
• providing indications between a beacon controller interface and each of the incident handling module and the recovery interface module.