Electrical service device, having a housing having connection means for the purpose of connecting busbars and/or connection lines on at least one end side, having at least one switching contact having a fixed and a movable switching contact piece, an arc being produced in an arc prechamber area between said fixed and movable switching contact pieces in the event of a disconnection, said arc entering a current-limiting arc-quenching device via arc guide rails, prechamber plates being arranged in the region of the arc prechamber area, return-flow channels being formed by said prechamber plates from the arc-quenching device to the arc prechamber area between the housing wall and the prechamber plates, wherein the housing wall is provided with cutouts, which are accessible from the outside, in the region of the prechamber plates, iron plates being inserted into said cutouts for the purpose of creating an AC heavy-duty switching device or permanent magnet plates being inserted into said cutouts for the purpose of creating a DC heavy-duty switching device.