Leveraging instant messaging presence to drive sales opportunities
AssigneeCanon Development Americas, Inc.
InventorsRichard Alexander Wilson, Jr., James Justin DePoy
Life of this patent
Estimating the term…
Abstract
A method and system for providing an application that uses real-time communication to order products and/or services. The method and system comprise launching a real-time chat application on a client device, logging into the real-time chat application, initiating a discovery operation of the client device upon logging in, displaying peripheral devices connected to the client device detected by the discovery operation, selecting a peripheral device from the detected peripheral devices, displaying products and/or services for the selected peripheral device, and obtaining products and service for the selected peripheral device.
Claims24
A method for using real-time communication to obtain products and/or services, comprising:
- launching a real-time chat application on a client device;
- logging into the real-time chat application;
- wherein logging into the real-time chat application initiates a device discovery operation on the client device;
- displaying peripheral devices connected to the client device detected by the device discovery operation;
- selecting a peripheral device from the detected peripheral devices;
- displaying products and/or services for the selected peripheral device;
- and
- obtaining products and/or services for the selected peripheral device.
A system for using real-time communication to obtain products and/or services, comprising:
- means for launching a real-time chat application on a client device;
- means for logging into the real-time chat application, wherein logging into the real-time chat application initiates a device discovery, operation on the client device;
- means for displaying peripheral devices connected to the client device detected by the device discovery operation;
- means for selecting a peripheral device from the detected peripheral devices;
- means for displaying products and/or services for the selected peripheral device;
- and
- means for obtaining products and/or services for the selected peripheral device.
Dependencies are inferred from the claim text.