System and method of triggering services for call control

A method of processing a call in a communications network;

• said method comprising:
• receiving a call directed to one or more intended recipients;
• selectively invoking a service trigger responsive to a predetermined call processing event;
• responsive to said invoking, selectively outsourcing a processing operation in accordance with instructions encoded in said service trigger;
• and
• initiating data communication in accordance with said outsourcing.

A server-based call processing system comprising:

• a connection logic control server configured to execute protocol-specific call processing operations;
• a service logic control server configured to identify one or more intended recipients of a call and to provide routing information associated with said one or more intended recipients to said connection logic control server;
• and
• a trigger definition file accessible by a first trigger manager and a second trigger manager;
• wherein said first trigger manager and said second trigger manager are selectively operative to invoke a service trigger responsive to a selected processing event at said connection logic control server and said service logic control server, respectively, in accordance with data records maintained in said trigger definition file.

A computer-readable medium encoded with data and computer executable instructions for processing a call;

• the data and instructions causing an apparatus executing the instructions to:
• receive a call directed to one or more intended recipients;
• execute at least one of protocol-specific call processing operations and routing-specific call processing operations;
• selectively invoke a service trigger responsive to a predetermined call processing event;
• selectively outsource a processing operation in accordance with instructions encoded in said service trigger;
• and
• initiate data communication in accordance with results of said processing operation.

A call processing system comprising:

• connection means for executing protocol-specific call processing operations;
• service means for executing routing-specific call processing operations;
• and
• trigger manager means for outsourcing a selected call processing operation responsive to a predetermined processing event.