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US 7,249,171 B2Granted
Service control system and computer program
AssigneesKabushiki Kaisha Toshiba, Toshiba Tec Kabushiki Kaisha
InventorYoshimitsu Goto
Life of this patent
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Abstract
There is provided a service control system including a service side system and a customer side system including a service target machine, and the service side system includes a service client terminal which converts set data relative to the service target machine into XML data and edits it and a mail server which transmits to the customer side system an email concerning service setting including the set data, and remotely manages the service target machine by including a predetermined command in the email concerning the service setting.
Claims10
A service control system comprising:
- a customer side system including a service target machine;
- and
- a service side system including a service client terminal which converts set data relative to the service target machine into XML data and edits the XML data, and a mail server which transmits an email concerning service setting including the set data to the customer side system,
- wherein the service side system performing an automatic order function, a customer/device information function, a charge management function, a program update function, a device adjustment code set function, a self-test function, and a backup function for all information by including a predetermined command in the email concerning the service setting.
1 more element
Dependencies are inferred from the claim text.