Workflows for performance management methodology

A computer-readable storage medium comprising program instructions for performing a plurality of performance management tasks in a performance management system, wherein the program instructions are computer-executable to implement:

• detecting a performance problem in a computer system, wherein the computer system comprises one or more application tiers and a plurality of system components;
• identifying a root cause of the performance problem in a particular application tier or particular system component of the one or more application tiers and plurality of system components;
• improving the performance of the computer system by implementing a solution to the root cause of the performance problem in the particular application tier or particular system component;
• and
• verifying that the solution to the root cause of the performance problem has improved the performance problem.

A system for managing performance of a managed computer system, the system comprising:

• a performance management system which is configured to collect performance metrics for the managed computer system, wherein the managed computer system comprises one or more application tiers and a plurality of system components;
• and
• a performance warehouse which is coupled to the performance management system and which is configured to store the performance metrics;
• wherein the performance management system is configurable to:
• detect a performance problem in the managed computer system;
• identify a root cause of the performance problem in a particular application tier or particular system component of the one or more application tiers and plurality of system components;
• improve the performance of the computer system by implementing a solution to the root cause of the performance problem in the particular application tier or particular system component;
• and
• verify that the solution to the root cause of the performance problem has improved the performance problem.

A system for performing a plurality of performance management tasks, the system comprising:

• means for detecting a performance problem in a computer system, wherein the computer system comprises one or more application tiers and a plurality of system components;
• means for identifying a root cause of the performance problem in a particular application tier or particular system component of the one or more application tiers and plurality of system components;
• means for improving the performance of the computer system by implementing a solution to the root cause of the performance problem in the particular application tier or particular system component;
• and
• means for verifying that the solution to the root cause of the performance problem has improved the performance problem.

A method for managing performance of a managed computer system, the method comprising:

• defining a plurality of exceptions for the managed computer system, wherein the managed computer system comprises a plurality of application tiers;
• triggering one or more of the plurality of exceptions in response to performance metrics for the managed computer system, wherein the performance metrics are collected by a performance management system and stored in a performance warehouse;
• and
• automatically generating an exception report comprising performance metrics related to the one or more triggered exceptions.

A computer-readable storage medium comprising program instructions for managing performance of a managed computer system, wherein the program instructions are computer-executable to implement:

• defining a plurality of exceptions for the managed computer system, wherein the managed computer system comprises a plurality of application tiers;
• triggering one or more of the plurality of exceptions in response to performance metrics for the managed computer system, wherein the performance metrics are collected by a performance management system and stored in a performance warehouse;
• and
• automatically generating an exception report comprising performance metrics related to the one or more triggered exceptions.

A system for managing performance of a managed computer system, the system comprising:

• a performance management system which is configured to collect performance metrics for the managed computer system, wherein the managed computer system comprises one or more application tiers;
• and
• a performance warehouse which is coupled to the performance management system and which is configured to store the performance metrics;
• wherein the performance management system is configurable to:
• define a plurality of exceptions for the managed computer system;
• trigger one or more of the plurality of exceptions in response to the performance metrics for the managed computer system;
• and
• automatically generate an exception report comprising performance metrics related to the one or more triggered exceptions.

A system for managing performance of a managed computer system, the system comprising:

• means for defining a plurality of exceptions for the managed computer system, wherein the managed computer system comprises a plurality of application tiers;
• means for triggering one or more of the plurality of exceptions in response to performance metrics for the managed computer system, wherein the performance metrics are collected by a performance management system and stored in a performance warehouse;
• and
• means for automatically generating an exception report comprising performance metrics related to the one or more triggered exceptions.