Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with intelligent protocol processor

A computer-implemented method for causing a computer to control a protocol used for data communication to a remote receiver, comprising:

• providing plural communications protocols capable of transferring data;
• selecting a first protocol of the plural communications protocols to transfer data between the remote receiver and the at least one of a device, an appliance, an application and an application unit;
• selecting a second protocol of the plural communications protocols to transfer data between the remote receiver and the at least one of a device, an appliance, an application and an application unit;
• collecting events at the at least one of a device, an appliance, an application and an application unit;
• dynamically generating first and second protocol processors for implementing the first and second protocols by implementing a container class including an entry for each of the plural protocols wherein each entry includes a key and a value;
• performing a first attempt to transfer the collected events between the remote receiver and the at least one of a device, an appliance, an application and an application unit using the first protocol processor;
• performing a second attempt to transfer the collected events between the remote receiver and the at least one of a device, an appliance, an application and an application unit using the second protocol processor after the first attempt;
• wherein the value of the eighth computer code device comprises a pointer to a function configured to dynamically generate a corresponding protocol processor of the first and second protocol processors as specified by the corresponding key,
• wherein the value further comprises an attribute for identifying whether the fifth computer code device previously dynamically generated the corresponding protocol processor, and
• wherein the attribute stores (1) a zero value if the fifth computer code device has not previously dynamically generated the corresponding protocol processor and (2) stores a pointer to the corresponding protocol processor if the fifth computer code device previously dynamically generated the corresponding protocol processor.

A computer program product, comprising:

• a computer storage medium and a computer program code mechanism embedded in the computer storage medium for causing a computer to control a protocol used for data communication between a remote receiver and at least one of a device, an appliance, an application and an application unit, the computer program code mechanism comprising:
• a first computer code device configured to provide plural communications protocols capable of providing data transfer;
• a second computer code device configured to select a first protocol of the plural communications protocols to transfer data between the remote receiver and the at least one of a device, an appliance, an application and an application unit;
• a third computer code device configured to select a second protocol of the plural communications protocols to transfer data between the remote receiver and the at least one of a device, an appliance, an application and an application unit;
• a fourth computer code device configured to collect events at the at least one of a device, an appliance, an application and an application unit;
• a fifth computer code device configured to transfer the collected events between the remote receiver and the at least one of a device, an appliance, an application and an application unit using the first protocol;
• a sixth computer code device configured to transfer the collected events between the remote receiver and the at least one of a device, an appliance, an application and an application unit using the second protocol after transferring the collected events between the remote receiver and the at least one of a device, an appliance, an application and an application unit using the first protocol, thereby increasing redundancy.

A computer-implemented method for causing a computer to control a protocol used for data communication to a remote receiver, comprising:

• providing plural communications protocols capable of transferring data;
• selecting a first protocol of the plural communications protocols to transfer data between the remote receiver and the at least one of a device, an appliance, an application and an application unit;
• selecting a second protocol of the plural communications protocols to transfer data between the remote receiver and the at least one of a device, an appliance, an application and an application unit;
• collecting events at the at least one of a device, an appliance, an application and an application unit;
• transferring the collected events between the remote receiver and the at least one of a device, an appliance, an application and an application unit using the first protocol;
• transferring the collected events between the remote receiver and the at least one of a device, an appliance, an application and an application unit using the second protocol after the first transfer, thereby increasing redundancy.