Integrated application environment

A computer program product comprising a computer-usable medium having computer-readable code embodied therein for providing an integrated application environment, the computer-readable code comprising:

• a desktop bus module for receiving keys indexing data about customers and associated with a plurality of sessions, the data accessible from a remote computer system, storing the keys, and providing the keys to an application program responsive to occurrences of pre-specified events;
• and
• a bus interface module for enabling communications between the application program and the desktop bus module, the bus interface module adapted to provide a key to the desktop bus module and receive a key from the desktop bus module, wherein the key provided by the bus interface module to the desktop bus module is associated with a particular one of the plurality of sessions;
• wherein the pre-specified events are at least one of:
• receipt of the key associated with the session from the first application;
• and
• the second application gaining focus.

A method of providing an integrated application environment on a computer system, the method comprising the steps of:

• receiving, by a first application, a key indexing data within a database;
• providing the key from the first application to a centralized store of information holding a plurality of keys associated with a plurality of sessions, the key provided from the first application to the centralized store of information being associated with a particular one of the plurality of sessions;
• providing the key from the centralized store of information to a second application responsive to an occurrence of a pre-specified event;
• and
• retrieving, by the second application, the data indexed by the key;
• wherein the pre-specified event is at least one of:
• receipt of the key associated with the session from the first application;
• and
• the second application gaining focus.