Parsing navigation information to identify occurrences of events of interest

A computer-implemented method for analyzing interaction data to identify occurrences of defined types of events, the method comprising:

• receiving an indication of interaction data that is associated with a content set and that has at least one entry, each entry related to an interaction with the content set;
• receiving an indication of at least one communication definition that specifies a manner of communicating content set interactions;
• receiving an indication of multiple event type definitions each specifying a type of interaction with the content set and each associated with one of the communication definitions;
• and
• for each entry of the interaction data,
• determining whether the entry matches one of the event type definitions in such a manner that the related interaction for the entry is of the type specified by that event type definition and was communicated in the manner specified by the communication definition associated with that event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type, wherein each of the interactions related to the interaction data entries includes specifying a URL having a path portion and a query string portion, each of the query string portions including one or more combinations each having a query parameter name and corresponding query value, and wherein the type of interaction specified by each of the event type definitions includes a URL path pattern capable of matching one or more URL paths and includes a query string pattern capable of matching at least one query string.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein the contained information about each interaction further includes information related to a manner of identifying a web site server with which the interaction occurred, wherein each of the event type definitions is associated with a logical site definition that specifies a manner of identifying a web site server related to the web site, and wherein the determining that an entry matches an event type definition further includes determining that the information included in the entry that is related to the manner of identifying the web site server matches the manner of identifying a web site server specified by the logical site definition associated with that event type definition.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein each of the interactions with a web site that includes a specified URL includes a request for a web page from that web site that corresponds to the specified URL.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein each of the interactions with a web site that includes a specified URL includes a sending to a client of a web page from that web site that corresponds to the specified URL.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL Path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein at least some of the event type definitions include multiple event patterns that each specify a distinct combination of a URL path pattern capable of matching at least one URL path and a query string pattern capable of matching at least one query string, and wherein an entry is determined to match an event type definition having multiple event patterns if, for any of the event patterns, the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that event pattern and includes a query string portion that matches the query string pattern specified in that event pattern.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein the query string patterns each indicate one or more query parameter names whose presence in a query string is required, allowed, or disallowed if that query string is to match the query string pattern, and wherein the determination of whether a query string portion matches a query string pattern further includes determining if the query string portion includes each of the query parameter names whose presence is indicated in the query string pattern to be required and does not include any of the query parameter names whose presence is indicated in the query string pattern to be disallowed.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein the query string patterns each include at least one query string parameter name, and wherein the stored indication of an occurrence of an event type for an entry matching the definition for that event type includes, for each query string parameter name in the query string pattern for that event type definition, a value from the query string portion of the specified URL for that entry that corresponds to that query string parameter name.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein at least some of the URL path patterns include a static portion capable of matching a single corresponding portion of a URL path and include a variable portion capable of matching multiple corresponding portions of URL paths.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein each of the URL path patterns can be specified to match any URL path and wherein each of the query string patterns can be specified to match any query string.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site,
• wherein at least some of the entries are determined to match multiple of the event type definitions.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site;
• and
• receiving an indication of at least one exclusion definition that specifies a type of interaction,
• wherein the determining of whether an entry matches one of the event type definitions is not performed if the interaction for the entry is of a type that matches one of the exclusion definitions.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that event type for the web site;
• and
• receiving a request to provide information about occurrences of specified event types, and providing in response the stored indications of occurrences related to the specified event types.

A computing device for analyzing interaction data to identify occurrences of defined types of events, comprising:

• one or more input devices;
• one or more microprocessors;
• an interaction data receiver component capable of using at least one of the input devices to receive an indication of multiple interaction data entries each containing information about an interaction with a web site that includes a specified URL, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, the contained information for each entry including any URL path portion that is included in the specified URL for the entry and including any query string portion that is included in the specified URL for the entry;
• a definition receiver component capable of using at least one of the input devices to receive an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and having a query string pattern capable of matching at least one query string related to the interaction type;
• and
• an interaction data parsing component capable of, for each entry, using at least one of the microprocessors to analyze the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition, and of storing an indication of an occurrence of an event type for the web site when it is determined that an entry matches the definition for that event type.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about a request that specifies a URL corresponding to a web site, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, each of the query string portions including one or more combinations each having a query parameter name and corresponding query value, the contained information about each request including any URL path portion that is included in the specified URL for the request and including any query string portion that is included in the specified URL for the request;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path related to the interaction type and a query string pattern capable of matching at least one query string related to the interaction type, each query string pattern indicating one or more query parameter names;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry includes a URL path portion that matches the URL path pattern specified in that one event type definition and includes a query string portion that matches the query string pattern specified in that one event type definition;
• and
• when it is determined that the entry matches one of the event type definitions, for each of the query parameter names that is included in the query string portion of the contained information for the entry and that is indicated in the query string pattern specified by that one event type definition, storing the query value from the contained information that corresponds to the query parameter name.

A computer-implemented method for analyzing interaction data for a web site to identify occurrences of defined types of events, the method comprising:

• receiving an indication of multiple interaction data entries each containing information about a request that specifies a URL corresponding to a web site, each of the specified URLs optionally including a URL path portion and optionally including a query string portion, each of the query string portions including one or more combinations each having a query parameter name and corresponding query value, the contained information about each request including any URL path portion that is included in the specified URL for the request and including any query string portion that is included in the specified URL for the request;
• receiving an indication of multiple event type definitions that each specify a type of interaction, each event type definition having a URL path pattern capable of matching at least one URL path and a query string pattern capable of matching at least one query string, each query string pattern indicating one or more query parameter names whose presence in a query string is required, allowed, or disallowed if that query string is to match the query string pattern;
• and
• for each entry,
• analyzing the entry to determine whether the entry matches one of the event type definitions by containing information about an interaction of the type specified by that one event type definition, the matching such that the information contained in the entry
• (a) includes a URL path portion that matches the URL path pattern specified in that one event type definition;
• and
• (b) includes a query string portion that includes each of the query parameter names whose presence is indicated in the query string pattern specified in that one event type definition to be required, and that does not include any of the query parameter names whose presence is indicated in the query string pattern specified in that one event type definition to be disallowed;
• and
• when it is determined that the entry matches one of the event type definitions, storing an indication of an occurrence of that one event type for the web site.

A computer-implemented method for analyzing interaction data related to a requested URL to identify occurrences of defined types of events, the method comprising:

• receiving an indication of stored information about a request for a specified URL having a URL path portion and a query string portion, the query string portion including one or more combinations each having a query parameter name and corresponding query value, the stored information including the URL path portion and the query string portion;
• receiving an indication of an event type definition that specifies a type of interaction and that includes multiple event patterns each specifying a distinct combination of a URL path pattern capable of matching at least one URL path and a query string pattern capable of matching at least one query string, the query string pattern indicating one or more query parameter names whose presence in a query string is required, allowed, or disallowed if that query string is to match the query string pattern;
• analyzing the stored information to determine whether the information is about an interaction of the type specified by any of the event patterns such that the URL path portion matches the URL path pattern specified in that event pattern, such that the query string portion includes each of the query parameter names whose presence is indicated in the query string pattern specified in that event pattern to be required, and such that the query string portion does not include any of the query parameter names whose presence is indicated in the query string pattern specified in that event pattern to be disallowed;
• and
• when it is determined that the stored information is about an interaction of the type specified by one of the event patterns, for each of the query parameter names that is included in the query string portion and that is indicated in the query string pattern specified by that one event pattern, storing the query value that corresponds to the query parameter name.

A method for analyzing customer data to identify occurrences of defined types of events, the method comprising:

• receiving a request from a customer to analyze interaction or usage data for that customer;
• receiving an indication of analysis definitions for the customer that include at least one communication definition specifying a manner of communicating information and include multiple event type definitions each specifying a type of interaction or use and each associated with one of the communication definitions;
• receiving a first set of data for the customer that includes information about at least one interaction or use;
• analyzing the received set of data to determine whether the received data includes information about any interactions or uses that match one of the event type definitions in such a manner that the interaction or use is of the type specified by that event type definition and had related information communicated in the manner specified by the communication definition associated with that event type definition;
• and
• when it is determined that the received data matches one of the event type definitions, providing information to the customer about an occurrence of that event type,
• wherein sets of data are automatically retrieved from the customer and analyzed on a periodic basis.

A method for analyzing customer data to identify occurrences of defined types of events, the method comprising:

• receiving a request from a customer to analyze interaction or usage data for that customer;
• receiving an indication of analysis definitions for the customer that include at least one communication definition specifying a manner of communicating information and include multiple event type definitions each specifying a type of interaction or use and each associated with one of the communication definitions;
• receiving a first set of data for the customer that includes information about at least one interaction or use;
• analyzing the received set of data to determine whether the received data includes information about any interactions or uses that match one of the event type definitions in such a manner that the interaction or use is of the type specified by that event type definition and had related information communicated in the manner specified by the communication definition associated with that event type definition;
• and
• when it is determined that the received data matches one of the event type definitions, providing information to the customer about an occurrence of that event type,
• wherein the providing of the information to the customer includes generating reports on a periodic basis and sending the generated reports to the customer.

A method for analyzing customer data to identify occurrences of defined types of events, the method comprising:

• receiving a request from a customer to analyze interaction or usage data for that customer;
• receiving an indication of analysis definitions for the customer that include at least one communication definition specifying a manner of communicating information and include multiple event type definitions each specifying a type of interaction or use and each associated with one of the communication definitions;
• receiving a first set of data for the customer that includes information about at least one interaction or use;
• analyzing the received set of data to determine whether the received data includes information about any interactions or uses that match one of the event type definitions in such a manner that the interaction or use is of the type specified by that event type definition and had related information communicated in the manner specified by the communication definition associated with that event type definition;
• when it is determined that the received data matches one of the event type definitions, providing information to the customer about an occurrence of that event type;
• and
• storing an indication of the occurrence of that event type, and wherein the providing of the information to the customer includes receiving a request from the customer at a remote location to provide information about occurrences of event types and sending the requested information to the remote location.

A method for analyzing customer data to identify occurrences of defined types of events, the method comprising:

• receiving a request from a customer to analyze interaction or usage data for that customer;
• receiving an indication of analysis definitions for the customer that include at least one communication definition specifying a manner of communicating information and include multiple event type definitions each specifying a type of interaction or use and each associated with one of the communication definitions;
• receiving a first set of data for the customer that includes information about at least one interaction or use;
• analyzing the received set of data to determine whether the received data includes information about any interactions or uses that match one of the event type definitions in such a manner that the interaction or use is of the type specified by that event type definition and had related information communicated in the manner specified by the communication definition associated with that event type definition;
• and
• when it is determined that the received data matches one of the event type definitions, providing information to the customer about an occurrence of that event type,
• wherein the method is performed for multiple customers each having distinct interaction or usage data and having distinct analysis definitions.

A method for creating definitions of event types for analyzing interaction data for a web site to identify occurrences of those defined event types, the method comprising:

• receiving an indication of a log file for the web site or of other information related to the web site that indicates multiple interactions with a web site server for the web site, each indicated interaction having associated information including network address information for the web site server and a URL specified as part of the interaction;
• analyzing the log file or the other information to identify distinct network addresses for the web site servers for the web site, and generating a site definition for each of the identified network addresses that includes that network address;
• and
• analyzing the log file or the other information to identify distinct types of interactions with the web site of interest, and generating an event type definition for each of the identified interaction types;
• analyzing information about a distinguished interaction with the web site to (1) identify one of the event type definitions that the information matches in such a manner that the distinguished interaction is of the type specified by the identified event type definition and (2) identify one of the site definitions whose network address matches that of a web site server for the web site of the distinguished interaction;
• and
• outputting an indication that the distinguished interaction matches the identified event-type definition and the identified site definition.