In-vehicle automated call routing using an origin identifier

A computer readable medium for operating a telematics unit within a mobile vehicle, comprising:

• computer readable code for determining an answer mode based on an origin identifier included within an incoming call signal;
• computer readable code for determining a first answer mode when the origin identifier is within a predetermined group of origin identifiers, and determining a second answer mode when the origin identifier is not within the predetermined group of origin identifiers wherein the group of origin identifiers is a call center identified group of origin identifiers, and wherein the incoming call signal is routed to a vehicle communication unit if the origin identifier is within the call center identified group of origin identifiers and wherein the incoming call signal is routed to a user interface if the origin identifier is not within the call center identified group of origin identifiers;
• computer readable code for initiating the answer mode responsive to the answer mode determination;
• and
• computer readable code for operating the telematics unit based on the initiated answer mode.

A system for operating a telematics unit within a mobile vehicle, the system comprising:

• means for receiving an incoming call signal, the incoming call signal including an origin identifier;
• means for determining a first answer mode when the origin identifier is within a predetermined group of origin identifiers, and determining a second answer mode when the origin identifier is not within the predetermined group of origin identifiers wherein the predetermined group of origin identifiers is a call center identified group of origin identifiers, and wherein the incoming call signal is routed to a vehicle communication unit if the origin identifier is within the call center identified group of origin identifiers and wherein the incoming call signal is routed to a user interface if the origin identifier is not within the call center identified group of origin identifiers;
• means for determining an answer mode based on the origin identifier of the incoming call signal;
• means for initiating the answer mode responsive to the answer mode determination;
• and means for operating the telematics unit based on the initiated answer mode.