Multimedia emergency services
AssigneeBellSouth Intellectual Property Corporation
InventorsSamuel N. Zellner, Mark J. Enzmann, Robert T. Moton, Jr.
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AssigneeBellSouth Intellectual Property Corporation
InventorsSamuel N. Zellner, Mark J. Enzmann, Robert T. Moton, Jr.
Estimating the term…
A system and method for remotely controlling one or more monitoring devices in a user's household in the event of emergency so as to more productively monitor the emergency situation on a real-time basis. The monitoring devices may include a number of multimedia instruments such as a telephone with an answering machine, a computer with a built-in digital camera, a video recording device, a cellular phone with an integrated digital camera, etc. An emergency service provider may remotely activate the monitoring devices in the user's vicinity upon receiving an emergency help request from the user, and receive the information sent by the monitoring devices to enable the service personnel to plan appropriate response to the emergency at hand. Such an arrangement allows for better monitoring of the user's vicinity in an emergency situation without the need for prolonged user participation in narrating or describing the emergency situation. Further, the emergency service provider may obtain a better picture of the emergency and its impact by controlling appropriate monitoring devices available in the user's vicinity. The remote activation and control of a monitoring device may be accomplished via the Internet.
A method of monitoring a vicinity of a monitoring device, comprising:
A monitoring device for monitoring a vicinity of a user in response to a help request transmitted by the user to a service center, wherein the monitoring device is configured to:
A computer-readable medium encoded with a plurality of processor-executable instructions for:
Dependencies are inferred from the claim text.