US 7,003,502 B1 · Method for knowledge management

Abstract

A method of enabling a knowledge management community. A community is originated based on a vision of values and benefits that can be realized from the organized sharing of knowledge within a common group of people. The group is defined based on subject matter, interest, geography, or any other category. Based on the vision of a community, an initial definition of the community is created, including a community charter. Based on the community charter, the community is designed. The design of the community includes creating a matrix showing processes performed by members of the community and the outcomes of these processes, developing knowledge maps that show the knowledge used and created in performing processes, and defining metrics to measure the benefit derived from the sharing of knowledge within the community.

Claims19

Dependent claims

A computer-implemented method of enabling a knowledge management community comprising:

originating the community, including creating a preliminary justification for the community;
defining a charter for the community based on said preliminary justification;
creating a design of the community based on said charter, wherein said act of creating a design includes creating at least one membership/outcome matrix, wherein said membership/outcome matrix correlates a plurality of constituent parts of said community with a plurality of outcomes, and wherein each point on said matrix is identified by a pair of one of said constituent parts and one of said outcomes and indicates a process performed by said one of said constituent parts to produce said one of said outcomes;
and
developing at least one first process or tool that implements said design.

2 more elements

Dependencies are inferred from the claim text.

Method for knowledge management

Life of this patent

Method for knowledge management

Life of this patent

Abstract

Claims19