Distributed network voice messaging for wireless centrex telephony
AssigneeAT&T Corp.
InventorsAlbert Chow, Jinman Kim, Spencer C. Wang
Life of this patent
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Abstract
A method and system for distributing voice prompts and messaging closer to the calling or called party via the Voice Access Port (VAP) of a wireless centrex system comprises the steps of transmitting a message request to the VAP from a network server platform, retrieving a selected message and forwarding the message, for example, to the calling party, for example, when the called party is not available or during conference call set-up, call hold or call screening. In accordance with a further embodiment, the voice prompt or message may be personalized with the calling/called party's name, address or other personalized information as appropriate.
Claims28
Network apparatus including a wireless centrex system for providing telecommunication informational messages responsive to an incoming communication directed to a mobile station in the wireless centrex system, comprising:
- an intelligent radio transceiver in communication with the mobile station;
- a network server platform for monitoring a status of the incoming communication in order to identify which incoming communication requires any informational messages associated with the mobile station, said network server platform having a communication interface with said intelligent radio transceiver for forwarding a message request for a particular class of informational message;
- and;
- wherein said intelligent radio transceiver comprises
- a memory for storing said informational messages including message configuration features for the mobile station's user;
- and
- a controller unit for interfacing with the memory and selectively finding and generating for the communications sender and/or the mobile station a predetermined informational message upon receiving said message request from said network server platform.
A method for use with a wireless centrex system for generating telecommunications messages in a network comprising a network server platform and an intelligent radio transceiver in communication with a mobile station in the wireless centrex system, the method comprising the steps of:
- determining a need for a telecommunications message in response to a communication directed to the mobile station;
- requesting from the intelligent radio transceiver an informational telecommunications message stored in a memory on the intelligent radio transceiver;
- wherein the requesting step comprises requesting a class of particular messages associated with the mobile station and
- generating, responsive to the message requesting step, from the memory on the intelligent radio transceiver one or more of the informational telecommunications messages for the communications sender and/or for the mobile station, said informational messages comprising one or more of the following:
- prompt, announcement, time of day, personal greeting, text, numbers, music, visual indicator, audio indicator, forwarding number, forwarding destination.
Dependencies are inferred from the claim text.