Method and system for service-enablement gateway and its service portal
AssigneeVerizon Corporate Services Group Inc.
InventorsBruce S. Campbell, Burton M. Strauss, III, Myron C. Dolecki
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Abstract
A method and system for dynamic service support is presented. A portal-page service and an interface bundle are installed at the gateway. A customer service at the gateway, based on the interface bundle, is installed at the gateway. The portal-page service searches for the customer service and generates a user interface for the customer service based on the customer service. The portal-page service generates a portal-page based on the user interface and the portal page service.
Claims16
A method for dynamic service support comprising:
- installing a portal-page service at a gateway;
- installing an interface bundle at the gateway;
- installing a customer service at the gateway, the customer service being based on the interface bundle;
- searching, by the portal-page service installed at the gateway, for the customer service installed at the gateway;
- generating, by the portal-page service installed at the gateway, a user interface for the customer service installed at the gateway identified as a result of the searching based on the customer service installed at the gateway identified as a result of the searching;
- and
- generating, by the portal-page service installed at the gateway, a portal-page for the customer service installed at the gateway identified as a result of the searching based on the user interface generated for the customer service installed at the gateway identified as a result of the searching and the portal-page service installed at the gateway.
A system for dynamic service support comprising logic stored on storage, the logic operable to:
- install a portal-page service at a gateway;
- install an interface bundle at the gateway;
- install a customer service at the gateway, the customer service being based on the interface bundle;
- search, by the portal-page service installed at the gateway, for the customer service installed at the gateway;
- generate, by the portal-page service installed at the gateway, a user interface for the customer service installed at the gateway identified as a result of the searching based on the customer service installed at the gateway identified as a result of the searching;
- and
- generate, by the portal-page service installed at the gateway, a portal-page for the customer service installed at the gateway identified as a result of the searching based on the user interface generated for the customer service installed at the gateway identified as a result of the searching and the portal-page service installed at the gateway.
Dependencies are inferred from the claim text.