Imposing a delay for indication of a status board to provide a time for self-rectification of a service event detected from peripheral status information

A network for providing support for a number of peripheral devices, comprising:

• a local agent in a local server that is in data communication with the number of peripheral devices;
• an amount of status information obtained from the peripheral devices and stored in the local server;
• a central monitoring system in a central monitoring server that is in data communication with the local agent;
• a copy of the status information transmitted from the local agent to the central monitoring system and stored in the central monitoring server;
• a status board maintained by the central monitoring system, the status board indicating at least one service event associated with an operation of at least one of the peripheral devices;
• the central monitoring system further comprising logic that examines the amount of status information stored in the central monitoring server to detect the existence of the at least one service event;
• and
• wherein the central monitoring system imposes a delay between the detection of the at least one service event and the inclusion of the at least one service event on the status board to provide a period of time for self-rectification of the at least one service event.

A system for providing support for a number of peripheral devices, comprising:

• first means for obtaining and storing an amount of status information from the peripheral devices at a local site;
• second means for obtaining and storing a copy of the amount of status information from the first means, the second means being located at a central site;
• a status board for indicating at least one service event associated with an operation of at least one of the peripheral devices, the status board being located at the central site;
• and
• wherein the second means further comprises:
• means for detecting the at least one service event from the copy of the amount of status information obtained and stored by the second means;
• means for including the at least one service event on the status board;
• and
• means for imposing a delay between a detection of the at least one service event and the inclusion of the at least one service event on the status beard to provide a period of time for self-rectification of the at least one service event.