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US 6,807,254 B1Granted
Method and system for interactive messaging
AssigneeNMS Communications Corporation
InventorsJacob Leon Guedalia, Isaac David Guedalia
Life of this patent
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Abstract
A method and system for interactive message communication, including the steps of receiving a marked up e-mail by an interactive voice response system, the marked up e-mail containing a menu, converting the menu from text speech, producing a speech menu, reading the speech menu from the interactive voice response system to a telephone unit, and transmitting a response to the marked up e-mail based on the speech menu.
Claims7
A method for interactive message communication, comprising the steps of:
- creating a marked up e-mail including header fields and parameters, and a menu;
- and
- transmitting the marked up e-mail to an interactive voice response system,
- wherein the marked up e-mail uses an XML protocol and wherein said creating step is performed by means of an HTML interface to a server computer.
1 more element
Dependencies are inferred from the claim text.