Message management system
AssigneeInternational Business Machines Corporation
InventorJocelyn K. Koh
Life of this patent
Estimating the term…
Abstract
A system and method for managing voice messages by (1) combining prerecorded phrases with message templates to generate messages, and (2) providing a scheduling interface for scheduling generated messages. The invention comprises: a phrase management module for managing recorded phrases; a template management module for managing message templates; a message generation module for creating a message by inserting at least one recorded phrase into a selected message template; and a scheduling system for scheduling the message.
Claims21
A system for managing voice messages, comprising:
- a phrase management module for managing phrases, wherein each phrase includes a specified time parameter;
- a template management module for managing message templates, wherein each message template includes a variable that represents an undefined time parameter;
- a voice management module for managing different voice types;
- a message generation module for creating a message by inserting at least one phrase into a selected message template, such that the message is customized with the specified time parameter of the at least one inserted phrase, and such that the message is customized with a selected voice type;
- and
- a scheduling system for scheduling the message.
A program product stored on a recordable media for managing voice messages via a graphical user interface (GUI), which when executed, comprises:
- a first window for allowing a voice mail-box user to select a message template from a plurality of message templates within the GUI, wherein each message template can be displayed as a string of words representing a greeting in a voice mail system, wherein the string of words includes at least one undefined detail that is displayed as a variable;
- a second window within the GUI for allowing the voice mail-box user to select a phrase, wherein the phrase defines the at least one undefined detail in the selected message template;
- and
- a system for creating a message by assigning the phrase to the variable and inserting the phrase into the selected message template.
A method for managing voice messages, comprising the steps of:
- selecting a message template, wherein the message template includes a variable that represents an undefined time parameter;
- selecting a voice type;
- selecting a phrase, wherein the phrase comprises a defined time parameter;
- and
- combining the phrase with the message template to form a message in the selected voice type.
Dependencies are inferred from the claim text.