System, method and apparatus for capturing and processing call processing failures occurring at a digital wireless switch

A system for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the system comprising:

• a computing system adapted for communicating with the telecommunication digital cellular switch, the computing system including one or more computers having one or more processors for executing logic instructions;
• a memory associated with the computing system for storing the instructions;
• a storage device adapted for communicating with the computing system for storing data;
• and
• a communication device associated with the computing system for establishing a communication link between the computing system and the telecommunication digital cellular switch;
• wherein the logic instructions are executed by the computing system and cause the one or more processors to:
• establish a communication link between the computing system and the telecommunication digital cellular switch;
• capture data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
• monitor the captured data feeds at the telecommunication digital cellular switch for call processing failure data in real-time;
• transmit the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
• continually receive and analyze the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the call processing failure;
• display the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure;
• and
• store the captured call processing failure data to the storage device.

An apparatus for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the apparatus comprising:

• a computer adapted for communicating with the telecommunication digital cellular switch, the computer having one or more processors to execute logic instructions associated with one or more computer software programs and a memory for storing the logic instructions;
• a first adapter coupled to the computer for interfacing the computer to a server;
• a second adapter coupled to the computer for monitoring data feeds from the telecommunication digital cellular switch for call processing failure data in real-time and continually receiving and analyzing the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of a call processing failure;
• and
• a communication device coupled to the computer for establishing a communication link between the computer and the telecommunication digital cellular switch;
• wherein the computer captures data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
• receives the call processing failure data from the telecommunication digital cellular switch in real-time;
• and
• displays the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure.

A system for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the system comprising:

• computing system means adapted for communicating with the telecommunication digital cellular switch, the computing system means including one or more computer means having one or more computer processing means for executing logic instructions;
• memory means associated with the computing system means for storing the instructions;
• means for storing data adapted for communicating with the computing system means;
• and
• communication means associated with the computing system means for establishing a communication link between the computing system means and the telecommunication digital cellular switch;
• wherein the logic instructions are executed by the computing system means and cause the one or more computer processing means to:
• establish a communication link between the computing system means and the telecommunication digital cellular switch;
• capture data feeds containing call processing failure data at the telecommunication di&tal cellular switch in real-time;
• transmit the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
• monitor the captured data feeds at the telecommunication digital cellular switch for call processing failure data in real-time;
• continually receive and analyze the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the a call processing failure;
• display the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure:
• and
• store the captured call processing failure data in the storage means.

A computer readable medium having a set of computer instructions encoded thereon, the computer readable medium comprising:

• the set of computer instructions being operative with a computer adapted for communicating with a telecommunication digital cellular switch and adapted for communicating with a storage device, the set of computer instructions cause the computer to:
• establish a communication link between the computer and the telecommunication digital cellular switch;
• capture data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
• monitor the captured data feeds from the telecommunication digital cellular switch for call processing failure data in real-time;
• transmit the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
• continually receive and analyze the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the call processing failure;
• display the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure;
• and
• store the data in the storage device.