System and method for real-time, personalized, dynamic, interactive voice services for book-related information
AssigneeMicroStrategy Incorporated
InventorsMichael J. Saylor, Frederick Richards, III, Anurag Patnaik, Michael Zirngibl
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Abstract
A system and method for creation and automatic deployment of personalized, dynamic, and interactive voice services relating to subscriber books, including information derived from on-line analytical processing (OLAP) systems is described. More specifically, the invention relates to a system and method that enable personalized delivery of book-related information in real-time, via natural language voice communication with a voice enabled terminal device.
Claims84
A method for providing personalized, interactive real-time transmissions of book information to one or more users, the method comprising the steps of:
- (a) creating at least one service to which a user can subscribe to enable personalized book information to be selectively output to the user;
- (b) enabling the user to subscribe to the at least one service, and provide user information and identify information about books of interest to the user, and to specify how book information personalized for the user is to be output to the user;
- (c) processing the at least one service to identify at least one book of interest to the user;
- (d) generating personalized content relating to the at least one book, wherein the personalized content includes information about the at least one book and user inputs to enable the user to interact with the personalized content;
- (e) initiating communication with the user to deliver the personalized content to a user-specified device when a predetermined condition has been met, wherein the predetermined condition comprises a triggering event which further comprises at least one of publication of a new book from a favorite author, publication of a reprint of a book, publication of a book in paperback, or a reduction in price of a book;
- and
- (f) receiving instructions from the user in response to the delivery of the personalized content.
A method for providing personalized, interactive real-time transmissions of book information to one or more users, the method comprising the steps of:
- (a) creating at least one service to which a user can subscribe to enable personalized book information to be selectively output to the user;
- (b) enabling the user to subscribe to the at least one service, and provide user information and identify information about books of interest to the user, and to specify how book information personalized for the user is to be output to the user;
- (c) processing the at least one service to identify at least one book of interest to the user;
- (d) generating personalized content relating to the at least one book;
- (e) initiating communication with the user to deliver the personalized content to a user-specified device, wherein the personalized content delivered to a user-specified device comprises user inputs to enable the user to interact with the personalized content, wherein the user inputs further comprise user options and prompts for enabling a user to receive information about books and which enable a user to choose to do at least one of hearing one or more reviews about a book, hearing a reading of one or more book jackets, sending one or more books as a gift, or hearing other titles by a particular author;
- and
- (f) receiving instructions from the user in response to the delivery of the personalized content.
A system for providing personalized, interactive real-time transmissions of book information to one or more users, comprising:
- means for creating at least one service to which a user can subscribe to enable personalized book information to be selectively output to the user;
- means for enabling the user to subscribe to the at least one service, and provide user information and identify information about books of interest to the user, and to specify how book information personalized for the user is to be output to the user;
- service processing means for processing the at least one service to identify at least one book of interest to the user;
- means for generating personalized content relating to the at least one book, wherein the personalized content includes information about the at least one book and user inputs to enable the user to interact with the personalized content;
- means for initiating communication with the user to deliver the personalized content to a user-specified device when a predetermined condition has been met, wherein the predetermined condition comprises a triggering event which further comprises at least one of publication of a new book from a favorite author, publication of a reprint of a book, publication of a book in paperback, or a reduction in price of a book;
- and
- means for receiving instructions from the user in response to the delivery of the personalized content.
A system for providing personalized, interactive real-time transmissions of book information to one or more users, comprising:
- means for creating at least one service to which a user can subscribe to enable personalized book information to be selectively output to the user;
- means for enabling the user to subscribe to the at least one service, and provide user information and identify information about books of interest to the user, and to specify how book information personalized for the user is to be output to the user;
- service processing means for processing the at least one service to identify at least one book of interest to the user;
- means for generating personalized content relating to the at least one book;
- means for initiating communication with the user to deliver the personalized content to a user-specified device, wherein the content delivered to a user-specified device comprises user inputs to enable the user to interact with the personalized content, wherein the user inputs further comprise user options and prompts for enabling a user to receive information about books and which enable a user to choose to do at least one of hearing one or more reviews about a book, hearing a reading of one or more book jackets, sending one or more books as a gift, or hearing other titles by a particular author;
- and
- means for receiving instructions from the user in response to the delivery of the personalized content.
Dependencies are inferred from the claim text.