Apparatus and method for providing call return service
AssigneeGateway, Inc.
InventorJay V. Lambke
Life of this patent
Estimating the term…
Abstract
An apparatus and method for enabling provision of a call return service is disclosed. The apparatus utilizes a method of generating telephone numbers from voice messages. The method includes the step of using speech recognition to isolate a spoken number in a voice message, and confirming to a high degree of accuracy that the spoken number represents a telephone number. The method further includes the step of converting the spoken number into a data sequence representing the telephone number. This data sequence is then made available for immediate or later use.
Claims20
A method of enabling provision of a communications service comprising:
- receiving a command;
- selecting a voice message, the selecting step including tracking a message content, thereby establishing a current message and identifying the current message as the voice message when the command is received in the receiving a command step;
- isolating a spoken number in the voice message using speech recognition;
- identifying a tag in the voice message;
- and
- checking a syllabic distance between the tag and the spoken number, thereby using said distance for determining probability if the spoken number represents a telephone number;
- converting the spoken number into a data sequence representing the spoken number;
- and
- initiating provision of a communication service using the spoken number, the communication service being based upon the command.
A method of generating telephone numbers from voice messages for use with a calling apparatus, comprising:
- using speech recognition to isolate a spoken number in a voice message, wherein using the speech recognition step utilizes speaker-independent speech recognition;
- confirming that the spoken number represents a telephone number, said confirming step including identifying a tag in the voice message checking syllabic distance between the tag and the spoken number, thereby using said distance for determining probability if the spoken number represents a telephone number;
- converting the spoken number into a data sequence representing the telephone number;
- and
- checking for a stored caller ID signal associated with the voice message, if a stored caller ID signal is present, comparing said spoken number with said stored caller ID signal.
A device for enabling provision of a communication service upon receipt of a given command, based upon information contained within a voice message, comprising:
- means for using speech recognition to isolate a spoken number in the voice message;
- means for confirming that the spoken number represents a telephone number, said confirming means including:
- means for identifying a tag in the voice message;
- means for checking a syllabic distance between the tag and the spoken number, thereby using said distance for determining probability if the spoken number represents a telephone number;
- and
- means for comparing the data sequence with known telephone number patterns;
- means for converting the spoken number into a data sequence representing the telephone number;
- means for checking for a stored caller ID signal associated with the voice message, if a stored caller ID signal is present, comparing said spoken number with said stored caller ID signal;
- and
- means for providing a communication service using the data sequence.
Dependencies are inferred from the claim text.